TW
Total Wine & More
Total Wine & More: Unmatched selection, expert staff, and in-store tastings for wine lovers in Metairie.
4.8
Retail Store
$$
Total Wine & More: Unmatched selection, expert staff, and in-store tastings for wine lovers in Metairie.
Located at 3780 Veterans Memorial Blvd in Metairie, Total Wine & More features a massive, well-organized selection of wines, champagnes, beers, and spirits. Customers praise knowledgeable staff, competitive daily sales, and informative product tags with staff recommendations. The store also hosts private wine classes and tastings, and offers gifts, accessories, and options for cigar enthusiasts.
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Vast selection of wines, spirits, beer, and cigars with competitive pricing and daily sales.
Hosted by knowledgeable experts like Hank, offering educational and fun tasting experiences.
Professional catering for events, parties, and dinners with beverage pairings and setup.
Unique gifts, rare bitters, vermouth, and other hard-to-find items for enthusiasts.
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Friendly, expert staff provide personalized help and recommendations for all your needs.
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Overall rating
Sandra Finney
I've been to 2 locations... Metairie, LA and Pensacola, FL. Friendly/Knowledgeable Staff & Great Prices...Went in for Cutwater & $300+ later we exited. Picture attached is the 1st haul...We went back
Anthony Legaux
Natalia Smith
Leslie was a great help during my visit. She helped us locate everything that we needed and also provided some tasty samples. The elderberry was delicious
Kevion Givens
I recently visited this location of Total Wine & More and had a very uncomfortable experience. From the moment my friend and I walked in, we were singled out and repeatedly approached by an employee asking “what do y’all need?” in a way that felt more like we were being monitored than helped. As we continued shopping, it became clear that we were being watched, as this behavior was not directed toward other customers in the store. The situation became more frustrating when I was skipped in line while others were allowed to go ahead of me without explanation. Additionally, a police officer entered during this time and made a vague comment toward me, which only added to the discomfort and confusion of the experience. Overall, the environment felt unwelcoming and targeted, and it made it difficult to shop comfortably. No customer should feel this way simply trying to browse and make a purchase. I hope management takes the time to review this and ensure all customers are treated fairly and respectfully.
Latonya Thompson
Wish they had more of my favorites, but they do have a large selection to try new things.
Wil Glaser
Whenever there's a weird bottle I'm looking for (which has been kind of often since getting into craft mixology and tiki), I'd say 90% of the time they've got it. Good selection, friendly and generally very knowledgeable staff. I'm still a little salty that someone definitely took the artsy box from Reserva La Familia Extra Anejo came in, but I'll still come back. (In the cases they don't have what I'm looking for, I do Dorignacs, one of the Martin's stores, or Keife & Co.; TW often has the best prices on big names, but it's a crapshoot on local and smaller brands.)
