Megan Ambrogio
Do not bring your phone here unless you never want to get it back. I brought my phone to be fixed in July 2025. They contacted me to pick it up after several weeks of waiting and informed me it was not fixable. I came to pick it up in August and the employee said give us another chance to fix it. I hesitated to leave my phone again but the employee was convincing that he would have his lead guy look at it. I gave them two weeks to fix it and came back to pick it up in September. The employee at the register could not find my phone. I explained to him what happened and he had no receipt or documentation of my previous encounters. He told me that he would have his manager reach out to me. I waited a few days then contacted the manager on my own. He said they couldn’t locate my phone and didn’t have record of it being donated. I have no idea how they just lost my phone or donated it and never contacted me. Terrible service all around and poor communication. I do not recommend ever bringing your phone here to be fixed. I feel that I should be compensated for this loss. They never offered an apology or explanation. This is not how one operates a business and corporate will be notified.
