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Unleashed by Petco
Your neighborhood destination for happy pets and pet parents in Oakland!
4.2(5 reviews)
retail-store
$$
Your neighborhood destination for happy pets and pet parents in Oakland!
Unleashed by Petco is a well-stocked and organized pet supply store located in Oakland, CA, offering a wide range of products including dog beds, food, toys, and treats. With a pet washing station and friendly staff, we provide convenient services like online order pickup and returns. We're committed to serving the local community with quality pet care essentials in a clean, welcoming environment near popular spots like Trader Joe's and Arizmendi's Bakery.
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Offering a wide selection of dog beds, food, toys, treats, and other pet care essentials in a well-organized store.
Convenient service for customers to order online and have items bagged and ready for quick in-store pickup.
Self-service station for pet owners to wash and groom their dogs, providing a clean and accessible facility.
Handling product returns and exchanges with a customer-focused approach, including assistance for defective items.
Friendly and knowledgeable staff available to help with product selection, pet care tips, and recommendations.
I went to Petco to pick up my online order and it was bagged and ready when I arrived. The store was well-stocked, organized, and clean. While there I picked up a toy and two cookies for my dog. More importantly, the staff was very friendly.
There’s this so called mgr who was rude to a few customers before me as why does petco have horrible customer. He needs a personality . Upsetting to get a horrible customer service. I wanted and even exchange for spoiled treats that I just purchased as I did have the receipt He wanted me to pay 20 more for the even exchange!! How does that make any sense when they sell the product as he saw it was spoiled And said it’s not my fault what do you want ! I admit I did get upset as he was a horrible no personality like he cared less when I said said I will report you as I did call customer to make a report
I needed to return a “ Pet Corrector “ that during the times it worked wss effective . But it stopped working far too soon. I was prepared with an argument why an exchange was justified but no need . The clerk was fine with it and agreed to the needed exchange Tx
Bought Yoda a dog bed and a bag of dog food here at Unleashed. There is a pet washing station. The bed is a little snug because it was the smallest dog bed sold in the store. Online sources advise to measure from the nose to the base of the tail and add 6". I'll add a photo of Yoda stretching out in the dog bed when he comes over. Yoda is kind of a community dog in the apartment complex. Thanks PetCo for making the dog bed available on sale! Also spoke to cashier about Xolos and dog food. Next time I will get dog food with a little more fat because Yoda is actually really skinny. Conveniently located near Arizmendi's Bakery and Trader Joe's and my favorite Rico Rico Vegano with the hot pink tacos and Mob Vegan.
Our dog Queen loves the bed we bought her. She loves to knock out on it! The staff picked it out and were very helpful. Glad we have such a great neighborhood pet store.
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