UB
Urban Barn Queen West
Modern Canadian furniture and home decor for urban living spaces.
4.2
Retail Store
$$$
Modern Canadian furniture and home decor for urban living spaces.
Urban Barn Queen West is a premier furniture and home goods store located in Toronto's vibrant Queen West neighborhood. Specializing in sleek, modern designs, the store offers a curated selection of high-quality furniture, decor, and home improvement items. With a focus on customer service, the knowledgeable staff provides personalized design assistance, custom order options, and attentive support throughout the purchasing process. Ideal for condo dwellers and urban homeowners seeking stylish, functional pieces that elevate their living spaces.
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Personalized sofa and chair customization with fabric swatches, build options, and detailed quotes to match your space and lifestyle.
Wide selection of modern furniture including couches, tables, chairs, and bedroom sets with sleek designs and quality materials.
Curated home decor items, lighting, and accessories to complement your furniture and enhance your interior design.
Tools and supplies for DIY projects and home upgrades, available in-store for convenience.
Expert advice from knowledgeable staff on furniture selection, layout, and design to optimize your living space.
Coordinated delivery services for furniture purchases, with options for scheduling and in-home setup assistance.
Overall rating
Adela Pinnock
This is not in regard to this location but rather the company itself. These people were actually going to deliver 1 table and 1 out of 6 chairs and imagine how surprised I would have been and once at my home obviously not returnable or a restocking fee. 5 damaged chairs, it took a month for them to tell me as the order sat in the warehouse and then they would not match the original price paid for a different style chair as the original ones were now discontinued. I cancelled my entire $5000 order and they couldn’t have cared less. As a matter of fact they seemed super happy to just give me a refund. Worst customer service ever and will never shop at this store again. Urban Barn gives Canada a bad name. If you want to support Canadian business, steer clear of this one. I should have looked at TrustPilot reviews before stepping foot in there.
Ethan Sylvester
This is the best furniture store in Toronto and the staff (Rhea helped me) are so amazing. They know their product well, know design well, and are super attentive. Highly highly recommend this store. And the products are just all fantastic design and quality. I went with the liberty couch and chair and am very happy with them!
Samantha Seabrook
Really great designs but the staff are the real stars. Knowledgeable, helpful, and they have a client-centered approach. Rhea has been lovely to work with.
Vyvy Truong
I have to give a perfect review for not only custom sofa bed chaise I purchased but the amount of attentiveness and support I received from the entire team (extra shout out to Bailey, Jason, and Sarah). It was so difficult finding what I needed for my space (condo sized, pull out bed, reversible chaise, and the fabric I need to endure a 95-lb dog). I never entered the door or bought products online from UB but took a glance and ended up loving the sofa I got to sit on in store. I visited twice; first time was to look/try sofas and Sarah helped me through their fabric swatches and build options. Everything we talked about was emailed to me with a price quote, dimensions, and fabric grade. Second time was to put in the purchase with Bailey and Jason; they ended up saving me hundreds of dollars by telling me to wait and I didn't have to go back into the store to confirm the purchase. Bailey followed up promptly via phone call, confirmed my order and information, and told me it would be a 4-6 week wait time as it was a customized order. I got the notification from the delivery team (via AMJ) approximately 3 days before the first delivery date option at around the Week 5 mark. My new sofa looks fantastic in the space and I can't wait to host family and friends over. I will be coming back as a regular for all my home purchases!
Wei H
We have been this downtown location for Four times for furniture shopping for our new condo! We liked the sleek and modern design. Great design, you need to raise budget to afford some pieces of furniture but but they are largely reasonable. Staff are helpful and friendly. Stay tuned for promotions on select items!
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