Christine Kim
We had a very close call with my pup over the weekend. I was beside myself and so nervous and worried I was going to lose my little guy who is the love of my life. From the moment I walked in, Deanna the receptionist/customer experience warmly greeted me, immediately offered me water and Dr. Singler came over to check vitals and hear about what’s going on. From check-in through exams and assessments, everyone including the awesome vet techs/assistants like Megan and David and a few others checked on us and communicated throughout. I felt so well taken care of and comforted despite a very precarious situation. Not only did we receive great care but I felt Dr. Singler was so forthcoming about what needed to happen to manage my expectations and show me the way forward, without trying to tack on anything unnecessary. He was so professional yet warm and genuine. I knew we were in good hands. Deanna was so lovely, making sure we were comfortable, offered refreshments and snacks to keep me calm. Held my hand through the night, basically!! Dr. Singler performed an extremely delicate surgery on my pup until the early morning hours which was successful and I was so grateful. From the photos he showed me I could tell he did really beautiful work. I was so stunned by the state of my dog’s organs from the photos and the procedure itself that I didn’t get to thank him properly at the time. The following day after surgery the day-doctor, Dr. Flynn, called for follow-up. Also very warm, super communicative, knowledgeable. Even informing me on additional details on my dog’s general behavior and precautions post-surgery so I was fully briefed. At discharge Dora and a few other vet techs whose names I didn’t catch were so helpful with aftercare instructions and making sure we went home with the right size cone for recovery for my little guy. A big heartfelt thank you to the amazing Dr. Singler, Dr. Flynn, all the incredible vet techs and assistants, and the wonderful Deanna who was filling in from the Clifton clinic. I hope it will be awhile before we ever need to visit VEG again, but I know that if anything were to ever happen the team at VEG Hoboken is there to help. I cannot recommend VEG Hoboken more ❤️






