Ventura's CARSTAR Collision

Name: Ventura's CARSTAR Collision
Address: 5665 Lake Avenue, Orchard Park, NY, 14127, US
Telephone: (716) 827-5826
Price range: $$$
Rating: 5

Ventura's CARSTAR Collision: Precision repairs with transparent service that leave cars looking brand new.

5(5 reviews)

auto-repair

$$$

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About

Ventura's CARSTAR Collision in Orchard Park earns five-star praise for professional, friendly service, transparent updates, and meticulous repairs. Reviewers note killer paint jobs, a brand-new-looking finish, thorough detailing, and on-time completion. The team assists with loaner vehicles and keeps customers informed, delivering top-notch workmanship in a stress-free experience.

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Location

5665 Lake Ave, Orchard Park, NY 14127, USA

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Information

5665 Lake Avenue

Orchard Park, NY, 14127

(716) 827-5826 www.carstar.com/locations/ny/orchard-park-15060/

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Services

Collision Repair

Comprehensive auto body repair for accidents, including frame straightening, panel replacement, and structural restoration.

Paint Services

High-quality paint matching and application to restore your vehicle's finish to like-new condition.

Auto Detailing

Thorough interior and exterior cleaning and polishing to enhance your vehicle's appearance post-repair.

Loaner Vehicle Assistance

Convenient loaner car options to keep you mobile while your vehicle is being repaired.

Damage Inspection

Professional assessment of collision damage with transparent estimates and repair recommendations.

5.00 · 5 reviews

Overall rating

Cody O

via Google

· 8 months ago

Killer paint job, quick delivery, help with loaner, transparent communications, the list goes on. Highly recommended for body work. They even detailed my vehicle which reminded me how much better it looks when it's cleaned up and brand new looking. Customer service was absolutely pleasant. No games, no doublespeak, no sales pitches, just facts. The inspector and the front desk personified customer service excellence. They could easily go the route of "too bad, so sad", but they chose to work with me and my schedule to make sure I got my car back on time and fully repaired. Excellent human beings. Thank you everyone from Ventura's CARSTAR. Hopefully I won't have to see you guys anytime soon, but I know my car will be in good hands if I do.

Cheryl McNamara

via Google

· 8 months ago

From the first phone call when our car was towed to Ventura to picking it up Bonnie was compassionate, knowledgeable and very informative. We received update calls every few days. Everyone we had contact with was professional the workmanship done on our vehicle was top knotch.

Mike Appenheimer

via Google

· 1 year ago

I couldn’t be happier with the experience I had at Ventura From start to finish, the team was professional, friendly, and truly went above and beyond. They kept me updated throughout the repair process, answered all my questions, and made everything stress-free. When I picked up my car, I was blown away, it looked brand new! The quality of their work is outstanding, and the attention to detail shows. They didn’t just fix the damage, they made sure every little detail was perfect. It’s rare to find a shop that combines excellent craftsmanship with top-notch customer service, I highly recommend them to anyone needing body work done—you won’t be disappointed!

Julian Balicki

via Google

· 1 year ago

True professionalism and support from start to finish was done on my Chevy trax looks better 👍 than the original. All the employees have been up and above with all work completed very nice 👌. Would definitely recommend to anyone needing collision work done, work was completed earlier than expected and to my satisfaction 100%.The woman in the office were very professional and curtiouse all had big smiles and knew what they were talking about, made me feel comfortable with the business.Thank You.

Travis Potts

via Google

· 1 year ago

Absolutely thrilled with the service I received here. The staff is friendly, professional & communicated with me every step of the way. My new bumper & wheel look fantastic. Before and after pictures are shown. If I am ever in need of collision work again, I know exactly where to go.

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