Elise Lowe
I wanted to give a shout out to Peter who did my nails. I was a first time client, and loved the service he provided. Peter was very meticulous with each step, and was very friendly. The cat eye turned out beautifully :)) The only thing I would say, is the day before I had called ahead making sure they were still going to be open the next day because of winter weather. I told the receptionist I wanted to come before the weather, and she made my nail appointment for 9:30, which was when they opened. It didn’t really cross my mind to ask if I should come a little early or not, I usually show up 5 minutes early. I got to the place and sat in my car till 9:25 and walked up. I waited for a bit until a lady came up and cracked the door to say “we’re not open yet, you’ll have to wait.” I had no issue waiting, I just wanted to be out of the cold. So I was let in, and one of the nail techs told the lady who let me in “it’s not 9:30 yet” (it’s was like 9:28). So I told them “I’m fine with waiting, I just had an appointment at 9:30 and I wasn’t sure if I should come early or not.” Just some business advice, if you are going to have a strict opening policy, I would recommend making the earliest booking time like 9:45.
