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Donna Jacksonvia Google

about 1 month ago

My dog took sick late at night and we were told to go straight up to be seen. The vet was friendly and informative, give us all the options. My dog was treated with kindness and has recovered well. Very reassuring and friendly team.

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Conor McCormickvia Google

2 months ago

My dog had an issue on the 28/12 Sunday, they were open and took my dog straight in with only a few minutes wait. Very quick and to the point diagnosis and treatment. Really brilliant and very friendly. My wee doggy is all happy as well

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Judith McCroryvia Google

2 months ago

Emergency visit on Christmas day. Staff were really good with my two year old dog as she had gotten into a box of chocolates. I'm very thankful for her treatment and she is now fully recovered. The only reason I'm given 3 stars is due to the cost. £302 initial fee to be seen and a total of £415 for an injection to make her sick. I know it's an emergency service but prices are extortionate.

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Lucy Hamiltonvia Google

2 months ago

Outstanding emergency care and compassion when we needed it most! We had to rush our dog, Amara, to Vets Now at Earlswood Clinic on Belmont Road on Sunday 21 December after she ate fudge containing cranberries and sultanas, which are highly toxic to dogs. It was a frightening situation for us, but from the moment we arrived, the team were calm, kind, and incredibly reassuring. The vets and nurses took the time to explain exactly what was happening and what the next steps would be, keeping us fully updated throughout. Their clear communication and genuine compassion helped put us at ease during what was a very stressful time. It was obvious that Amara was not just being treated medically, but was being cared for with real kindness and attention. We were so grateful for how thoughtfully Amara was looked after while she was there, and for the way the team handled all of the pet insurance paperwork for us, which took a huge weight off our shoulders. Every member of staff we dealt with was professional, approachable, and supportive. We cannot thank Vets Now at Earlswood Clinic, Belmont Road enough for the care they gave Amara. Knowing she was in such safe hands meant everything to us. We would not hesitate to recommend them to anyone who finds themselves needing out-of-hours emergency veterinary care.

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Clíona Moorevia Google

7 months ago

Vets Now were so helpful! Couldn’t rate them any higher. We had an emergency with our youngest dog who needed his eye removed, they provided several options for what courses of treatment we could take for our boy - all while being professional and honest about our situation and odds. We really did feel comforted and supported in whatever decision we chose as a family. They made our boy comfortable for the night and they communicated with our own local vets about our dog’s situation which made the following morning for his surgery as smooth as possible. My family and I are so grateful for the services they provided. It was all quite scary as his odds weren’t great. Our boy had his surgery the following morning and done fantastic. Thank you Vets Now!