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Susie Darlandvia Google

about 1 month ago

Please do your homework on this practice! I was scheduled for an in network squamous cell procedure. I asked numerous times in regards to acceptance of my insurance. I traveled from NC to Virginia not once but twice because Danielle did not go deep enough for the biopsy. I was called in for another biopsy by her father, Dr. Johnson. My husband and I both missed 2 days of work, expense of gas, tolls, travel and a huge inconvenience. Come to find out by the plastic surgeon (not Virginia Dermatology), the day before the removal of the cancer, they do and did not accept my insurance. I then had to find another surgeon to remove the cancer. Now no one will respond to my many emails in regards to the unexpected medical expenses that incurred because of their negligence. I think I have been treated very unfairly and should not be charged at all, especially twice because Danielle did not do it right the first time! Come to find out from my insurance company Danielle’s credentials were listed as an OBGYN! WHAT REALLY! Facts!! No empathy or consideration of help with their billing when protocol is to confirm insurance as soon as a patient calls for an appointment! Extremely frustrated about the entire process! Communication is very poor through phone calls, emails and the portal. The picture is the first visit for the biopsy. I did not even bleed because Danielle removed a piece of the scab. I even asked her if she was sure she went deep enough. I’ve had this procedure before and knew she did not so I was not at all surprised I received a call for a second biopsy. I do not recommend this practice at all. I’ve asked for leniency on the billing because they informed me I was in network, to date no response whatsoever. I ended up finding another practice to remove the cancer in a days notice. Find yourself another facility that knows what they are doing. I was even on a waitlist for 3 months. It has been a nightmare!

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LaQuoia Svia Google

3 months ago

I had an appointment with Cynthia Ferguson, MHS, PA-C and her assistant. Their bedside manners were horrible. To start, as a Black woman myself the last thing I expected was a racial comment, “Yall Black women always….” It was very unprofessional. They did not listen to my initial request and immediately made an assumption. I had to correct them. I was met with negativity as if I was causing them an inconvenience with my presence. I was the first appointment of the day. I deserved to have been treated with respect and kindness just like any paying patient/customer.

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Lareeka Shannonvia Google

5 months ago

I recently had my first appointment with a PA to address a skin concern following surgery. Unfortunately, my experience was disappointing. The provider appeared inexperienced and was unable to answer my questions regarding medications or the nature of my skin condition. I did not feel confident in the care plan provided and contacted my insurance the same day to request a new provider. I have since seen a more experienced doctor with a different practice who was able to address my concerns thoroughly and provide appropriate treatment. While I appreciate the effort of the PA, I would not recommend this provider to others seeking post-surgical dermatologic care.

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Sue Mayhewvia Google

7 months ago

I needed to be seen and I couldn't come on this day and I couldn't come at this time... The lady who scheduled me was so patient and so kind and was genuinely concerned when I explained what was going on. She got me in the next day!! The nurse who took me back was very nice; very thorough. PA Vy was professional and very knowledgeable, and she put my mind at ease. The lady who checked me in and out was very pleasant. Thank you for an excellent visit!

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Jerry Romonvia Google

7 months ago

Excellent! They are always the best in professionalism and overall patient care! Lauryn in particular is quick to greet you with a smile, and if you have an issue with anything she will handle it promptly and professionally, no matter what it is, insurance issue, scheduling problems, or answering general questions, shes the best and a true asset to the practice. Danielle is my doctor and she couldn’t be better. She is friendly and down to earth, brilliant in her knowledge and most importantly cares about her patients. She always explains everything thoroughly and will see to that your on the right treatment to achieve or exceed your goals.