Michelle
I brought my cat to VRCC seeking a second opinion from internal medicine during an incredibly difficult time. I was not looking for unrealistic hope. I had already accepted that her condition might be terminal. What I was hoping for was a fresh perspective and compassionate communication about where she was at medically. Unfortunately, my experience left me feeling unheard and emotionally unsupported. I was told very bluntly that nothing could be done. While I understand that this may have been medically accurate, the delivery lacked sensitivity. I felt assumptions were made about my intentions rather than listening to what I was actually asking, which was simply for clarity and reassurance during an overwhelming moment. I respect the medical expertise involved, and I know these conversations are difficult. However, kindness and empathy matter deeply when families are facing end-of-life decisions. I left feeling judged and alone at a time when I needed compassion most. My cat meant everything to me. I did everything I could for her, and I wish this experience had felt more supportive for both of us during her final days. I hope this feedback helps improve communication for others going through similar heartbreak.
