Hannah Smeltz
We had a usual situation where our cat, Jewel Belle, was coming in from overseas at the same time that the winter storm was hitting so the original flight local to us was canceled and the courier was rerouted to Dallas. However, we live in Pennsylvania and had no way to get there due to the path of the storm. We felt completely helpless and couldn’t risk our girl getting stranded a long the way. I looked on Google and found the Wag Hotel which seemed to be our best option distance wise and the fact that they had a suite that offered a live camera. We were able to set everything up online in and with a quick phone call. Our courier dropped her off and as soon as she was there, the camera in the room turned on. Both us and the Breeder were able to keep an eye on her for the couple days that she was there at all times of the day and night, which gave us all great peace of mind. Our flight out was also delayed so I talked to Mikayla (spelling?) many times and she was so helpful. There was another girl I spoke to on the day we were coming and saw her as we got there who also great. They kept us up to date on how she was doing and sent a picture each morning. While I’d hope nobody ends up in our situation, I feel that for any reason you need a place for your pets to stay in your absence, this is a great choice! Even our breeder complimented us on finding this hotel. Thank you all so much for taking care of our girl during a time we needed it the most!
