Olivia Rahal
I signed up for a class and was unable to take it due to the fact that some classes had to be rescheduled for when I was out of town and I had covid. I was only able to attend one class of eight weeks. I let them know, they promised me a refund, and I didn't hear from them for over a month. I kept calling. They are rude on the phone. They blamed me for it all and literally laughed at my questions. I have only just now gotten them to agree to a partial refund a month and a half after calling. I am a barista. This was over $200. They didn't even tell me how much the "partial refund" would be. After calling for over month, only then did I learn the person I was speaking with did not even bring it up to a supervisor. When I finally got on the phone with one, she was rude, laughed at me, and hung up on me while I was in the middle of asking further questions. I can only hope I see a check in the mail. These people are incredibly rude and entitled and seem to have fun laughing at your issue with them.
