Waterworks Car Wash & Detail Center

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Van phamvia Google

16 days ago

Purchased a hand wash and orbital wax. Car still had dirt marks on the outside and inside when I received it and there was a scratch on my hitch cover. Was quoted an hour, it took 2 hours. Staff was nice. Not all dirt is shown in the pictures.

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Kaitlyn Kooncevia Google

28 days ago

Don’t know what happened to this place. Used to come here years ago and it was great. Got a detailing service and seems like they couldn’t even be bothered to vacuum properly. I could’ve done this myself for cheaper and less time. They also left so much product inside the car that I had to ask for a towel from one of the employees to wipe it off. I’ve recommended this place to others before, but definitely won’t be doing that anymore.

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Debra Gomezvia Google

3 months ago

I brought my vehicle in yesterday (10/31/25) for a full detail since I purchased it in June and wanted it cleaned to my standards. The interior cleaning was great — they did an excellent job removing some stubborn stains that had been left by a mechanic, and I really appreciated that attention to detail. However, I was disappointed to find that a Walmart bag I had left in the back driver seat pocket was gone, and the bolt that holds the passenger-side sun visor was completely removed. Now I’ll have to find a replacement part, which is very inconvenient. In addition, I paid an extra $20 to have the black molding shined up, but that service was not completed. Overall, while the interior cleaning quality was good, these other issues make me hesitant about returning in the future.

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Kasie Hvia Google

3 months ago

**EDITED AGAIN TO SAY THEY'VE DONE ABSOLUTELY NOTHING TO REMEDY THEIR TERRIBLE WORKMANSHIP AND DAMAGE. DON'T BRING YOUR CAR HERE, YOU'RE BETTER OFF CLEANING IT YOURSELF!! If I could give a negative 100 for this place, I would. After spending 250 dollars for their "mini detail", and after them having my vehicle for 4 hours, they proceeded to damage my vehicle in multiple spots, they also left black marks all over the interior where they didnt actually clean anything at all. I had to come back a second time, just for them to SAY that they wiped it all back down, which should have happened the first time they had my car, but STILL didn't clean my vehicle after having to drive all the way back to the place. They did proceed with giving my money back after having to argue with the manager about the fact that they did any damage at all. But the more I inspect my vehicle after the fact, they've done way more bad than any good for my car. Take VIDEO of your car before dropping it off to this place, I wish I wouldve because the manager that tried to gaslight me into saying that I had the damage there prior, wasnt going to take responsibility for ALL of the damage that their workers did to my car. I am a perfectionist and even POINTED OUT what was damaged to my car when I dropped it off. The damages that they did to my car AS WELL as paying that much initially to have it barely cleaned at all, is absolutely ridiculous and this place needs SHUT DOWN if theyre going to charge that much money to not even clean the car, leave cleaner streaks all over the inside, AND damage the vehicle without any form of taking care of it and getting it fixed. STAY AWAY FROM THIS PLACE IF YOU CARE AT ALL ABOUT YOUR CAR! Its going to cost me way more to get all the damages fixed than the 250 dollars that was refunded, TAKE A VIDEO BEFORE DROPPING IT OFF SO YOU CAN CALL THEM OUT FOR THEIR MISTAKES AND NOT HAVE THE MANAGER GASLIGHT AND BLAME YOU FOR THEIR DOING! This review doesnt have pictures of the other damages that I've found in the days after leaving that place but as a single human that only ever opens her drivers door, having the paint scraped off the inside of the back right passenger door was the cherry on top of it all. This place is a disgrace to detailing places all over and should be shut down for not taking responsibility in their actions. EDIT AFTER RESPONSE: IF THE GM is the same guy that tried to gaslight me into saying that I did the damage to my own car, absolutely not. Hes SUPER unprofessional and STILL DID NOT CLEAN MY CAR AFTER COMING BACK A SECOND TIME!! The refund you gave back AFTER NOT doing the job that a small child could do better, doesnt even pay to fix the damages that were done while in your trash care. I will be editing the post now to add the rest of the pictures that SHOW that nothing was even recleaned or wiped down. There are still black marks on things that never even get touched, so dont lie to people about the reality of me paying 250 dollars and sitting for 4 hours, just to pick up my car more dirty and damaged than it was when I dropped it off. Your response is a complete cop out, because all these other bad reviews stating their cars weren't even cleaned correctly, absolutely shows the laziness and false pretenses of the "services" that you offer.

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D Gvia Google

4 months ago

I recently had my car washed and interior detailed at Waterworks, and am overall happy with the results. The exterior shine was impressive, as well as the interior, with all surfaces cleaned and polished. It was easy to book online and I was greeted quickly upon arrival. The price was $220 which seems reasonable for about 3 hours worth of work. I appreciated them looking over my carpets to see if I needed to add on pet hair removal- they said it was minimal and I shouldn’t need to add that on - thank you for not trying to sell me something I didn’t need; that helps build trust. I only have two notes on feedback. 1) When picking up my car, I waited where the sign told me to and no one ever came over. I ended up going inside to pay instead and that solved everything. 2) The cleaner used on the hard surfaces inside the car wasn’t fully wiped off in all areas, with greasy spots here and there. The non-carpet mats in the back seat were incredibly greasy and I had to get a towel to wipe it off (someone annoying since they are grooved for traction). Overall, we are pleased and will try Waterworks again in the future.