Tamara Marshall
This is in Portland Oregon. When I first called to talk about setting up an appointment I spoke to a very intelligent and nice man. He walked me thru the steps and helped literally walk me off a proverbial electrical nightmare scenario. He told me not to worry and they would be able to at least get my upstairs lights back on. If I decided to fix breaker box they could work on that later. "Lets get you up and going he said." There was no hard pressed sales speech. I said yes, send someone. This interaction was the 10th call to other companies and I chose West Side for this alone. The gentleman was kind patient and understanding. I was sent a reminder quickly after which I appreciated. The repair person BLISS, JASON came over and worked on trying to find the issue from the breaker box to the third level. He even went up into our stand up attic to scout the issue. And this whole time Hospice was here taking care of my Mom I heard Jason get emotional in the other room. We talked and he shared how he had just lost his own Mother and I at once had a friend in my home. He was fast and efficient and most of all sympathetic to our situation. You have a great worker in Jason Bliss and I was honored to have him in our home. When I got the invoice I was shocked at how reasonable and fair it was. I would bake cookies for all of you in appreciation. My Mother has since passed but I will never forget the week of Jan 2026 how Jason took the time to care for us and fix our lights and ease some of my grief. In best, 5 stars all around 10 if I could.
