Westlake Eco Soft Touch

C

Cheryl Stokesvia Google

26 days ago

I always come to this car wash because they do such a pristine job. I recently went on Jan 2nd and had my first bad experience. It was about 10am, and the place wasn't busy at all so I sat in the indoor seating area, watching them vacuum and wipe down my car. One employee was wiping the inside of my passenger car door and I saw him use his towel to swoop up my red usb port with his towel. He was looking around suspiciously as he was doing it. I made a mental note to check the door when I got to my car. Once they were done and I checked out the door, the red usb was missing. I asked the employee who I saw swipe it and he proceeded to look in the car for it. He went to the back driver side and dug deep under the driver seat and pulled it out. I didn't make a fuss about it because I had my 18 month old with me. But I took a picture of the man. I still love this place, but I'm very discouraged my this experience.

T

TRvia Google

3 months ago

I came in with a dirty black Toyota Prius and I was politely escorted to the right place to park. It's a clean establishment! My windows could have been better cleaned but I can do it myself. The five starts are well deserved! I LEFT MY COAT which is my purse in the lobby with cameras. I freaked out!!! I called them from San Francisco and they had my jacket! Now, I'm praying in my car on the way to the car wash about what was in my pockets. I had ALL of my credit cards, driver's license, and a knife! I walked in and the gentleman behind the counter grabbed my jacket from the closet. I checked my pockets and EVERYTHING was in my pockets!!! No one stole from me. Westlake Eco Soft Touch is awesome!!! Muchos gracias!!!!

K

Kyla Retzloffvia Google

5 months ago

Respectfully, if theres still LOTS of visible dirt and debris on my car after I pay $40 for a service, I will not be coming back. I could have done the same job for much less. This is my first time coming here and I’m disappointed. On top of it, staff isn’t friendly or communicative- I felt like my money and business were nothing but a burden. Will not be returning

A

Allan Reissvia Google

about 1 year ago

Have had a few car washes there before. Generally a good (though not great) result, but enough to come back. Brought our Honda Civic there at 4 pm on Sunday because we are going to sell it. (We told the staff there that the wash was important for that reason.) Purchased the RainX $40+ wash plus $5 tip and it came out awful! Streaks and left over dirt in multiple locations, filthy rain rails in the trunk (left open for cleaning at the start) and inadequate vacuuming. We had to do a lot of it over ourselves. Poor form Westlake Eco Soft Touch!!!

H

HYMO Vlogvia Google

about 1 year ago

The best and most convenient car wash in my city. I only wash my car at “ Westlake Eco Soft Touch” car wash once a month. I choose ceramic wash to enhance the vehicle’s paint protection and make it shine more. I am satisfied with the interior vacuuming, washing and ceramic wash coating. There is also a restroom in the guest lounge for guests to relax and watch the car being washed on CCTV, so you can see your car before it is finished. Alright