Wine Butler Kitchener: Bottling made personal with friendly, expert service.
Wine Butler Kitchener offers a welcoming wine-focused store experience at 232 Madison Ave S. The staff are praised for attentive, courteous service and hands-on bottling assistance, tastings, and helpful guidance. With a broad selection and friendly atmosphere, it’s a go-to spot for customers seeking personalized wine experiences.
232 Madison Ave S, Kitchener, ON N2M 3H4, Canada
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Expert-led process from selection to bottling, with hands-on assistance and tastings.
Choose from a diverse range of grapes and styles to create your custom wine.
Full support in bottling, corking, and personalized labeling for your finished wine.
Taste your wine during production and adjust sweetness or flavor with staff guidance.
Earn coupons and rewards through referrals and repeat visits.
Overall rating
HITAKSHI GAUTAM
Best experience, and have good variety to choose from! They’re always helping and give you the answers for everything you have in your mind. Staff is pretty nice to talk to. I hook with them through some promo they had last year, and referred my friends too and got myself coupons to get free wine, amazing place!
alec jatsura
10/10 experience yesterday afternoon. The staff member walked us through the bottling process and assisted us every step of the way. Already ordered another batch, looking forward to making more wine with them over the next few years!
Nadine Van luxemborg
Our wine guide was very attentive to the experience was a team player in the process. Much appreciated!
James McDowell
Such a nice welcome and lots of encouragement and even some assistance in my bottling task. Always enjoy the wine selection I'd chosen once it has had its few months of quiet time. I keep going back.
Chelsea Wyatt
We are consistently amazed by the wonderful customer service at this location. I have been a customer since 2020 and they are always courteous, helpful, and happy to discuss the process. Today, a wonderful employee greeted my husband and I at the door (didn't catch her name -- 230 appointment on June 27/25) and asked if we wanted her to bottle for us. I haven't had this level of service since pandemic times! We were happy to bottle ourselves, but it was only my husband's 2nd time and he asked for a refresher course, which she happily provided. She offered, without us asking, to let us taste our white wine before it was sweetened and then adjusted it right in front of us, and told us the sweetness level so we know what to order next time. She even offered to take it out to the car for us! What an amazing team Wine Butler Kitchener must have to be employing caring and happy employees like the one who helped us today. Thank you!
