Woodhouse Spa - Carmel

I went to Woodhouse Spa Carmel for a maternity massage at 20 weeks. Amy seemed new to maternity massages, or possibly just nervous. Pressure was very light even after requesting increased pressure (maybe the therapists aren't advised to apply more pressure during a maternity massage.. I'm not sure), and oil was nearly cold. We started 10 minutes late (no problem at all), but then ended the massage after only 43 minutes instead of 50. After having me turn onto my left side, she massaged my neck and right shoulder but forgot to massage my right leg like she did on the opposite side. There also wasn't significant focus on my lower back muscles as described on the website, but rather a lot of focus on my scalp and around my ears..? Overall, the massage felt more like someone rubbing oil on my body rather than an actual massage. Regarding the location: I would highly recommend the Bottleworks location over Carmel. I previously went with a group of girl friends to Bottleworks, and they put us in a separate quiet room so we could chat without disturbing other guests. Unfortunately during my visit at the Carmel location, there were a couple of groups talking loudly in the quiet room, which dulled the relaxing ambiance. I also had to find a worker to request a warm neck pillow, which is something Bottleworks provided without asking. *Update* The spa manager contacted me directly after receiving my feedback from their survey. She was very reassuring and stated some massage therapists are not as comfortable with maternity massages as others and invited me back with a more experienced therapist. I haven't had that visit yet, but I greatly appreciate their responsiveness and eagerness to leave clients with a wonderful experience.

This is my favorite massage spa! I’ve been a regular for a while now and the experience is always amazing. The atmosphere is peaceful, the spa is very clean, and the therapists are skilled and attentive. I always leave feeling relaxed and refreshed. Highly recommend for anyone looking for quality massages and great service!

I got a 110 minute deep tissue massage and a 25 minute reflexology. Though the massage was good, it wasn't GREAT. I barely felt the reflexology! 😔 I'm usually sore the next day and I was not. I felt more relaxed but still had a measure of tension. Hopefully this was a one-off as I usually have a great experience at this location. Still got 4 stars because the customer service is amazing, along with the relaxing amenities in the quiet room.

General review of my last 3 appointments over the last 2 months: unfortunately the manicure did not live up to the standards I’ve come to appreciate from Woodhouse. Rough edges, corners/edges missed. I really wish the nail techs used a bright light because details are just missed, and for the price I pay, I would expect a better result. Due to the low light, I unfortunately didn’t notice until I was gone.

I think I’ve been spoiled by the Fishers location, because my experience at Woodhouse Spa Carmel wasn’t quite what I expected. The relaxation room being co-ed took away from the calming environment, and the bathroom only had one shower, which felt limiting. My massage with Bex was wonderful, but unfortunately I was placed in Room One, right next to the hallway and relaxation room, so the abundance of noise made it less relaxing. I was grateful to be able to book a massage within 24 hours, but because of the size of the relaxation room and bathroom, I ended up leaving pretty quickly after my massage instead of lingering.