Lil
booked a 50-minute Swedish massage ($95) and a 50-minute Holistic Rejuvenation Pedicure ($55) for my birthday. I was very clear when booking—a full week in advance—that I am 4 weeks pregnant. When I arrived, I was given a robe and sandals and left waiting for about 10 minutes. Once the massage therapist finally came to get me and walked me to the room, she then told me she could not perform the massage because I’m in my first trimester. This was extremely disappointing and frustrating, especially since my doctor had already approved a light-to-medium massage and the spa had advance notice of my pregnancy. This should have been addressed before my appointment day, not after I was already there and changed. I then waited another 10 minutes for my pedicure. The technician herself was kind and informative, but the service did not live up to the price or the “spa” branding. For comparison, Ambiance Nail Salon offers a better overall spa experience at a lower cost. I checked out spending $75(before tip!) on the pedicure, and I didn’t even receive polish. There was still visible dirt under my nails and dead skin left behind, which is unacceptable at this price point. Unfortunately, I’ve since received a gift certificate to Woodspa as a pregnancy gift, but after this experience, I honestly don’t want to return. What was supposed to be a relaxing birthday treat ended up being stressful and disappointing.
