Nicole Yates
I was excited to visit this spa as it was a present from my brother. The body treatment I had was soothing and relaxing. Shelby did an excellent job and was kind and courteous. The facial with Alessandra was the complete opposite experience and truly was the worst facial I’ve ever had. This was supposed to be a luxury experience but it was anything but. The first time she touched my face it was icy cold. It has been my experience that if there is a temperature issue the technician warns you beforehand and then makes some sort of adjustment. When I exclaimed that it was really cold, her response was: this is what you asked for. In hindsight I should have got up and left at that point. The experience didn’t improve and it felt like I spent more time laying there without her doing anything . My face neither felt nor looked like it just received a $200 luxury treatment. Definitely a waste of time and money.






