Mark Kalix
I really wanted to like Woof Resorts, but the experience was overshadowed by what felt like predatory late‑fee charges. The fees were far higher than anything I’ve encountered (which are zero) at other boarding facilities, and they weren’t communicated clearly upfront. A simple delay turned into an unexpectedly expensive bill, and the lack of transparency was disappointing. $40 of late fees is unacceptable. What's even more disappointing is their policy that doesn't allow for flexible planning for your pet care needs. The staff seemed friendly enough, but the business practices around late fees left me feeling taken advantage of. Pet owners deserve clear, fair policies—especially when it comes to caring for our animals. Unfortunately, I can’t recommend Woof Resorts based on this experience.






