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Marden Ribeirovia Google

29 days ago

From start to finish, You Move Me was fantastic! The team made our moving day smooth and stress-free. They handled all our belongings with care and worked efficiently. My wife and I were so impressed by their professionalism and friendly attitude. We couldn’t have asked for a better experience. Highly recommend them for any move!

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Nathan Wadevia Google

about 1 month ago

DO NOT use this company. I wish I went with Honolulu Movers. Our bill was nearly 3x ($1,200 extra) higher than the quote, and they broke a ton of stuff. The leadership is terrible and the workers all seem like new hires. When I first reached out to YouMoveMe, the estimator asked me how many boxes, I told him “~30, but maybe more.” He specifically said “the price is the same up to about 80 boxes.” He asked me the dimensions, and quality of our elevator, and I gave them to him. I also told him “please note, the unloading house is on a steep hill, and the house is up a flight of stairs.” He said “that’s no problem at all, our guys got it covered.” The quote came back at $737.32, and they expected it to take 2 guys, 3 hours. The process was supposed to go from 1pm-4pm. But on moving day, the crew didn’t finish loading until about 4:15pm. The reason they gave was “slow and small elevators.” The elevator in our building is slow, but not so much it triples the loading time. When the truck arrived at the unloading location, they went to the wrong house and damaged my neighbor’s driveway. (Photo attached). If I had not run up to them and yelled to stop, they would have damaged it further. They then refused to drive up our driveway “because the truck couldn’t make it.” So they parked at the bottom, and we waited 20 minutes for another employee to arrive with a pickup truck, which they used to shuttle the load up the driveway, and unload at the house. Another ~30 mins later, the owner showed up with a third pickup. Then all 4 crew members shuttled using the owner’s truck. While moving the furniture, they struck and broke our porch light. The crew members couldn’t figure out how to put the furniture they disassembled back together, and needed my help. For example, it took 3 men 30 minutes to put my 3-piece bedframe back together. At 7:45pm, fearing an outrageous charge, I told them they could leave. At that time most of our boxes were still in the living room. After they left, we discovered a ton of damage to our furniture. About ⅓ of the items they were responsible for were damaged while moving. It’s clear they were dragged, dropped, or banged up (photos attached). They left a strap and a nail at the base of our driveway (photo attached). The owner charged me for every minute of every single mover (including himself). I told him I was disappointed the final charge was nearly 3 times the estimate. The owner said charges were justified because the “elevator was slow, there were “more than 30 boxes and two extra nightstands, and that particular truck couldn’t go up the driveway.” I responded that all of that had been disclosed to the estimator and should’ve been factored into our quote. The estimator had our address, so did the owner. Either could’ve done a quick Google Maps search to evaluate the driveway and use an appropriate truck. I thought since the company had done such a poor job estimating and planning, the owner would be apologetic and offer a concession. This guy thought we owed him an apology. Not a single dollar off. I would never recommend this company.

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Christian Smithvia Google

2 months ago

Back on 11/30/2025, I reached out to You Move Me Honolulu by e-mail to get a quote. Their customer service team responded the next day with such promptness by phone and even e-mail, which included an estimate and breakdown of the costs: labor, moving equipment/services, etc. I really appreciated how the operations manager, Caius, kept me in the loop with what to expect and having all my questions and concerns with the moving process answered. When it finally came to the day of the move on 12/19/2025, the movers, Jordan and Logan, were very professional and respectful. Needless to say, they did a phenomenal job when handling all items that I needed moved from the garage and bedroom; especially when it came to having said items moved up 19 steps before entering the new home. Jordan and Logan were very courteous to address any preferences I had with regard to where items should be placed. They even placed moving blankets on the floor (from the front door to the living room) before bring up all the items. Special thanks to everyone at You Move Me Honolulu for making my first local moving experience a simple and very easy transition! I highly recommend this company to anyone needing help with moving.

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Pappa Gvia Google

3 months ago

I Needed a 200 lb massage chair picked up and delivered to my home. Jordon and Logan were very professional and did an excellent job. They had to carry the chair up 17 steps before entering my home. I would highly recommend their services.

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Mehana Hoopiivia Google

9 months ago

I recently had the pleasure of working with "You Move Me Honolulu" to help my parents move on-island this past weekend, and I couldn't be more satisfied with their service. From the start, their customer service was outstanding, working with me virtually on a budget and explaining all the logistics. They scheduled a separate pack day before the move, which took a lot of stress off my parents and our family. The movers were so efficient, hardworking, happy, respectful and had a great sense of humor, making what could have been a stressful weekend much more enjoyable and stress-free for my parents. My parents were moving into a smaller property with limited storage space. The movers gladly helped move at least 30 bins into a small storage space, and much more up a few flights of stairs! One mover even went above and beyond by not letting my mom carry heavy bins and boxes that she wanted to, ensuring her safety and well-being. Additionally, the invoicing process was quick and handled right after the move, with charges based only on the actual time incurred versus their estimate, avoiding any lag and seamlessly managing the weekend. The cost was reasonable too, especially with how much stuff we had to move! I highly recommend "You Move Me Honolulu" for anyone looking for a reliable and caring moving service. Special shout-out to Jolie, Cauis, crew lead Ty, and his crew!! Thank you for making this move a positive experience for my parents and our family!