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Malama Moving Company
Malama Moving Company: Careful, communication-driven moves that protect every item.
3.8
Home Services
$$
Malama Moving Company: Careful, communication-driven moves that protect every item.
Malama Moving Company, based in Honolulu, Hawaii, provides moving services praised for clear communication and careful handling. Clients note responsive staff, crews who protect furniture with padding and blankets, and moves described as seamless and professional. Some reviews mention pricing concerns or occasional delays, but overall the team is seen as reliable and customer-focused.
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Full-service moving for homes and apartments within Honolulu, including careful wrapping, loading, transport, and unloading.
Efficient relocation services for businesses, including furniture, equipment, and staging moves for realtors.
Expert care for delicate items like glass cabinets, electronics, and artwork using blankets and shrink wrap.
Specialized service for moves within the same building or complex, with attention to door and floor protection.
Professional packing and protective wrapping to prevent damage during transit.
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Overall rating
Pat Rod
On their website it states they offer military discount, but when you call, they DO NOT OFFER MILITARY DISCOUNT. False advertisement. So sad.
Thomas Ogawa
Everything from communication leading up to the move and the delivery of the last piece was great. Jane answered all my questions on the phone, and the team of Koa, Landon, and Liko took great care in moving my things. They also made sure that my door would not get scratched and they laid padding on the floor. They started out really fast, but then as the move went on, the pace got a little slow and the move ended up taking a lot longer than what was quoted. However, I prefer slow and careful over fast and careless. Not a single thing was damaged, including a 300 pound all glass cabinet. Part of the reason the move took long was I have a lot of smaller furniture, and they took the time to wrap things very carefully with blankets and shrink wrap. The crew was very easy to work with and would definitely recommend using them.
Susan Borochov
Thank you, Jane, Kirk, Elgene, and Lala! It was a seamless destaging move! As a Realtor, I truly appreciate that they get it; they’re team players who help make the moving process smooth. I absolutely love working with Jane!! She’s diligent, responsive, professional, friendly, and always accommodating when it comes to scheduling my moves. Thank you, Malama Movers!
Brad Ziemba
We had a great experience with Malama Moving Co. for our in-building move. The team of Kirk, Isaac, and Isaab was outstanding — they were highly attentive to our situation and demonstrated excellent attention to detail. We will definitely use them again!
Jason Pierce
This company was formally known as "Johnny The Mover" and they did a great job when we moved from Date Street to Manoa. However this post is for our move from Manoa to Ewa Beach. Logan was really informative about the cost. Even though the cost was higher than some, I felt comfortable to say yes to them again because of our past experience. Three man crew. Cost $190 an hour with three hour minimum. Plus a one time fee $55. The two main guys were really nice and they quickly moved our stuff. Now this is when things turned weird. I looked out my window and saw another guy rearranging the back of the truck. He was putting something on another and couldn't reach and he stepped on a shelf that holds our cat litter box and cat supplies and the shelf broke. I waited a little to see if someone was going to say something. However no one didn't until I said something. I didn't say anything else until later. The move went quick. Some of the workers saw my weights set and opened it to see what it looked like. Without my permission but I was ok. They quickly got to the next apartment and unloaded quickly. They tried to fix the cat shelf but it didn't look good at all. The lead was about to charge me for the full amount with no offer of a discount. I had to ask for it and they only offered $40 off to a $150 shelf. A couple days later we set up one of our big TVs and found when we turned it out the picture looked shattered. Didn't get to take a picture because husband was quick to throw it out. However attaching pic of the cat shelf box. Called Malama Moving to let them know. Three stars were given because of quickness to move everything within the three hour period, but two stars taken for the two broken items and what we felt was hiding the damage. We took a chance a second time but not sure about a third. We will see..
