Zales: Friendly experts guiding every sparkle.
Zales in Laredo (5300 I-35 Ste. 185) is a jewelry store and gift shop acclaimed for warm, attentive service. Reviews highlight friendly staff—Ary, Patti, Cindy, Eloísa, and Ricky—who greet every customer, help select diamond earrings and engagement rings, and offer confident guidance without pressure. The welcoming team makes jewelry shopping stress-free and memorable with great options and fair pricing.
5300 I-35 Ste. 185, Laredo, TX 78041, USA
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Expert assistance in selecting diamonds, settings, and bands for proposals and weddings.
Curated collections of necklaces, earrings, bracelets, and more in gold, silver, and gemstones.
Personalized help finding gifts for birthdays, anniversaries, quinceañeras, and holidays.
One-on-one service to match styles, preferences, and budgets with ideal pieces.
Assistance in securing competitive pricing and promotions for value-driven purchases.
Friendly, attentive support for inquiries, repairs, and follow-up needs.
Overall rating
Jennifer Escamilla
What a wonderful experience today!! I must say, I came in stressed out about a last minute purchase of diamond earrings for a quinceañera. Wow!!! Patti and her crew helped me off the ledge and made the experience so pleasant and took all the stress off me. Glad I came in today! These ladies are true angles today!
Leticia Haynes
Eloísa Hale has always been a great consultant when I visit your Zales store at Mall del Norte. She is a great asset to your company.
Amanda Johnson
Highly recommend! If you have a chance to work with Ary I highly recommend you do so! So kind and patient with all customers! It was a busy day especially after the holidays and she acknowledge/greeted every single person who entered the store and informed them that help would be with them as soon as possible! Not once did I feel rushed with my time with her. Great experience!! My cousin is going tomorrow after seeing all the items I purchased!! I’ll be back!
Juan Cortez
Sales Associate Cindy Associate# 13589955 was friendly, immediately offered to help us, was attentive and made great recommendations based on the style of jewelry I was shopping for as my wife's Christmas gift. Very professional and fast customer service.
Joshua Gutierrez
I went in looking for an engagement ring. Ricky was very welcoming the moment I walked in. I told him what I was looking for and my price range and he instantly showed me many options. He helped me get the best price available and I walked out with the ring I wanted. I did see some jewelry of my liking so I will definitely be coming back because of the customer service I received.
