belinda wagner
I was concerned about being a new customer so close to the holidays. I had electrical work done a few months ago by another company and was not pleased with that company’s work. I had an unexpected electrical issue come up and I was very stressed that I might have to live with the situation for weeks and I felt vulnerable that I didn’t have a “go-to” electrician yet in San Diego. I ran some searches and researched the top results. I reached out to ZED and received a prompt callback from Tara, who was knowledgeable and professional. She was able to schedule a service visit within 48 hours of my initial contact. James communicated when he would arrive, was right on time, diagnosed the issue thoroughly, fixed it, left my place as it was before the visit. James explained the problem, shared the questions he needed to research, updated me regularly, explained the solution he implemented, and gave me tips about how to best use and care for the system. The care and professionalism given to me by Tara and James calmed my stress and gave me confidence that I was in good hands. Whew! The relief was REAL. The price was very reasonable and the service at every level was top notch. I heartily recommend ZED.
