Krista Hesse
My husband and I flew in from Texas and made an entire weekend out of the show this evening (12/12) because T-Pain is my husband’s favorite artist. This concert was his Christmas present from me, and I truly believed it would be the highlight of our trip. We arrived around 9:15pm, expecting the show to start around 10. We were able to get a perfect spot, right behind the stanchion on the right side of the stage. T-Pain didn’t come out until 1:15am, with absolutely no communication or explanation from the venue. By the time we left at 1:30am (we stood there for 4 hours) he still hadn’t even started singing. What ultimately pushed us to leave wasn’t even the delay - it was how unsafe and unmanaged the crowd felt. Two extremely intoxicated women repeatedly pushed and danced their way through the crowd, flailing, touching people, invading personal space (inappropriately dancing against whoever was in their way), and even spilling a drink on me. Their main goal was to get as close as they could and they weren’t letting anything stand in their way. Many other attendees were visibly frustrated, yet no staff or security stepped in. It was uncomfortable, chaotic, and honestly upsetting. On top of that, visibility was terrible. The stage was packed with so many people that even standing near the front, we weren’t able to see the artist. Paying for a concert and not being able to see the performer because of poor crowd control is unacceptable. The venue felt far beyond a comfortable capacity, and what should have been a once-in-a-lifetime memory turned into a huge disappointment. I would not recommend this venue unless major changes are made to start times, crowd management, and overall guest safety.
