LF
Leon's Furniture
Leon's Furniture: expertos amables, entrega rastreable, instalación a tiempo.
4.2(5 reseñas)
Tienda minorista
$$
Leon's Furniture: expertos amables, entrega rastreable, instalación a tiempo.
Leon's Furniture en Kitchener ofrece una amplia gama de muebles para el hogar, con un showroom bien diseñado. Los clientes elogian al personal, amable y experto, que escucha sin presionar y explica los materiales, garantías y los plazos de entrega. La entrega a menudo incluye una ventana de seguimiento, entrega local gratuita, instalación profesional y retirada del embalaje. Aunque una reseña señala un problema en la recepción, la tienda en general se considera receptiva, y personal como Nathan y Syed Jaffri reciben elogios.
No hay fotos disponibles
Gran selección de sofás, camas, mesas y más para cada habitación de tu hogar.
Entrega programada con seguimiento e instalación, incluida la retirada de muebles antiguos.
El personal capacitado ofrece asesoramiento personalizado sobre estilos, materiales y garantías.
Garantías integrales y servicio al cliente para asistencia y reclamaciones tras la compra.
Showroom espacioso con una amplia variedad de muebles para explorar en persona.
The entire process was flawless. There was a tracker that accurately told us the delivery window. When the team got here they did a fantastic job of installing the furniture and removing the old sectional couch and putting to the curb. Everything was done in record time and was done well. The team were very helpful and I couldn't have asked for a better experience. Thank you Leons!
Nathan at Leon’s Furniture Store continues to provide exceptional service every time we visit. We have previously purchased furniture from Nathan, and because of those positive experiences, we made a point of working with him again. From the moment we arrived, he greeted us warmly and took the time to genuinely listen to what we were looking for, remembering our preferences and building on our past purchases, which made the experience feel personal and thoughtful. Nathan never approached the sale with pressure. Instead, he focused on understanding our needs, budget, and style, and carefully walked us through the options that made the most sense for our home. His product knowledge is excellent, and he explained materials, comfort, durability, warranties, pricing, and delivery timelines in a clear and honest way. We always felt informed and confident in every decision because he answered our questions thoroughly and patiently. What truly sets Nathan apart is his integrity and genuine care for his customers. He consistently puts the customer first, offers honest recommendations, and ensures you feel comfortable throughout the entire process. His friendly, professional, and approachable manner made the experience enjoyable rather than stressful, even with big purchases. Once again, we left Leon’s feeling confident, satisfied, and appreciative of the outstanding service we received. Nathan has earned our trust and repeat business, and we would not hesitate to recommend him to anyone looking for high-quality furniture and excellent customer service at Leon’s Furniture Store.
The salesman Syed Jaffri was GREAT, friendly and knowledgeable. I would buy from him again. We had to wait almost 8 weeks due to an out-of-stock situation but we weren’t in a hurry. Delivery time was set the week before and the movers arrived promptly in the 2-hour window. The only issue I noticed about an hour after delivery was that my front door got scratched in the process of moving the furniture (sofa and love-seat) into the house. (picture attached) The packing surrounding the furniture made for a very tight fit in the doorway jamb and it would have been preferred that my front door had been removed from it’s hinges to allow for that. I don’t know if my door can be repaired. Leon’s, if you are reading this review, please give me a call.,Thanks Update: Leon’s responded to my post a couple of days later and offered to pay for the repainting of my door, suggesting that I get 2-3 estimates, so they could submit my claim. I talked it over with my wife and we decided that we would delay the repair, being winter and the holiday season. Thanks Leon’s for contacting us. We DO have to replace the furniture in the family room next, so please keep us updated sales and store credits. Happy holidays!!!
I had purchased a complete bedroom set in October. My salesperson Nathan was great to deal with. Extremely helpful and informative. However their front office was not great to deal with! After taking 4 weeks (2 weeks longer than originally stated) to receive my purchase one of the pieces that was part of the bed frame arrived damaged. When I contacted their front office their options for me was to wait to get a replacement part which would mean no bed again forever how long it took this time to get the part or they would give me a $100 credit. Spent $4000 in their store and they offer a 2.5% credit. I wasn’t expecting a huge credit but what was offered was an insult. When I stated that they did not care. They definitely do not care about customer service.
Purchased a couch from there. Showroom is really nice. Plenty of options. Staff is really friendly. Didn't upsell unnecessary items. Delivery tracker was provided to ensure the updates with delivery. Delivery was free for local address so that's a plus one. Delivery came on time as expected. Item had no issue. Installed the couch and took all the cardboards and other recycling items with them. I highly recommend this Leon's store.
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