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Rick Hendrick Collision Chevrolet Norfolk
Réparations professionnelles après collision et services automobiles, axés sur le service client et une coordination d'assurance fluide.
4.2(5 avis)
Réparation automobile
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Réparations professionnelles après collision et services automobiles, axés sur le service client et une coordination d'assurance fluide.
Rick Hendrick Collision Chevrolet Norfolk propose des services complets de réparation automobile et de collision, spécialisé dans le remplacement de pare-chocs, les réparations après collision lors d'un délit de fuite et la coordination des réclamations d'assurance. L’équipe, comprenant des membres du personnel tels que Tiffany, Shawn Coleman, Ryan et Ashley, est reconnue pour un service amical et compétent ainsi qu'une communication claire tout au long du processus de réparation. Situé au 6252 E Virginia Beach Blvd, l’établissement propose des services de location sur place. Les avis soulignent une gestion efficace de véhicules comme les Corvettes et des expériences positives avec le service client, bien que certains retours mentionnent des problèmes sur des réparations spécifiques, notamment sur des modèles Lexus.
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Réparation professionnelle des dommages causés par une collision, y compris le redressement du châssis, le remplacement des panneaux et la correspondance des teintes de peinture.
Gestion fluide des réclamations d'assurance et facturation directe auprès des principaux assureurs pour une expérience sans souci.
Évaluations détaillées des dommages et explications transparentes des processus de réparation par des estimateurs sympathiques.
Accès pratique à des véhicules de location via des partenaires sur site pendant les périodes de réparation.
Pièces Chevrolet authentiques et composants de rechange de qualité pour les réparations et les remplacements.
I took my vehicle there for a hit and run repair that was recommended by my insurance company. Tiffany was my estimator for the damages. She was friendly, knowledgeable and explained the process in detail. The entire staff were welcoming and immediately put me at ease. I was notified every step of the way as my repairs began. The entire process was seemless. An added convenience was a rental company shares the parking lot with them. It can't get much better than this! If I ever need work again I'll return to this location. I'm a fan for life. Thank you for a job well done!!! Bravo 👏 👏 👏
Ryan and Ashley at Rick Hendricks Collision Center were the dream team! They worked quickly and smoothly with USAA, our insurance company. Everything was done professionally, explained thoroughly and patiently, delivered on time, at a reasonable price, honestly, and in a very friendly manner. Highly recommended!
Excellent customer service from beginning to end. Shawn Coleman took time to explain everything and constantly kept me informed as to the progress of my repair. When I picked up my vehicle, two days early I was amazed at the completed job, looked better than new. In this day of poor customer service, it was refreshing to work with Shawn and his willingness to answer all my questions. Great Job!
If you have lexus RX 350 2025 please do not come here. They fix my car almost a month not done right. They did it for the second time still headlights bumper not flush all the way in. The guy that I talk to said they had their over 25 years experienced mechanic check on it and he said its a lexus quality he was rude telling me to bring their rental car back. He even told me to go put it to brand new Lexus same model and i did went to the dealership and they said it needs to be done properly. So i told the guy on the phone at rick hendrdrick that if its not done right they are responsible for the repair and he said ok. Now i am taking my car to get done properly. Here are some photos after rick hendrick in Virginia boulevard done the work.
Bumper replacement the process was so easy and straight to the point step by step. They took care of my corvette like it was there own. A++++++ process from the entire Rick Hendricks team.
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