SA
Southwest Auto
Votre partenaire de confiance pour l'entretien des véhicules européens à Dallas
5(5 avis)
Réparation automobile
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Votre partenaire de confiance pour l'entretien des véhicules européens à Dallas
Southwest Auto est un magasin de pièces automobiles de premier plan et un service de réparation automobile situé à Dallas, Texas. Avec une note parfaite de 5 étoiles attribuée par des clients satisfaits, cet établissement est réputé pour son service client exceptionnel et son expertise dans l'entretien des véhicules européens, y compris les véhicules Tesla. Les clients apprécient l'approche professionnelle, aimable et minutieuse en matière d'entretien automobile. Offrant une expérience sans stress avec des tarifs compétitifs et des diagnostics rapides, Southwest Auto s'engage à instaurer la confiance et à établir des relations durables avec ses clients. Qu'il s'agisse d'un changement d'huile ou de réparations complexes, les clients peuvent s'attendre à une communication efficace et à un service de premier ordre.
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Diagnostics experts et maintenance pour Mercedes, Volvo, Tesla et d'autres marques de luxe, avec des travaux garantis.
Pièces et fournitures de haute qualité pour divers véhicules, disponibles en magasin ou installées par un professionnel.
Véhicules de courtoisie fournis gratuitement lors des rendez-vous d'entretien pour votre commodité.
Changements d'huile rapides et fiables, vérifications du liquide de refroidissement et autres entretiens essentiels des fluides.
Remplacement de pneus, alignement et mise en place de amortisseurs pour assurer des performances et une sécurité optimales du véhicule.
The best customer service and great pricing. Will continue to be a very loyal customer. I had a horrible experience at Park Place Mercedes and luckily found Southwest auto.
Year one almost in the books with Southwest Auto, and I recommend them to anyone asking for car service. I came to Southwest as a disappointed customer after costly experiences with other dealerships and shops. They’ve consistently impressed me with quick diagnostics, clear communication, competitive pricing, reasonable timelines, and loaner cars. Southwest has earned my trust and ongoing business.
In the past I had taken my 2016 Volvo s60 to Park Place for service. I have had good (expensive) service there, but decided to look elsewhere since my car is no longer under an extended warranty. I went to their yelp page and looked at the negative reviews to find out where people in Dallas were taking their Volvo’s instead. There were several recommendations for Southwest Auto. I needed an oil change but also had coolant leaking. It was so easy to get an immediate appointment on their website. When I arrived the next day, Corey was there to greet me and set me up with a complimentary loaner for the day. He texted and emailed me very quickly with a detailed report on what my car needed. Once I agreed the work was done very quickly. The price was way less than the dealer and is guaranteed for 3 years. One thing the dealership always tried to scare/sell me with is the work wasn’t guaranteed if you go somewhere else. As a woman, it meant a lot to me that I felt no pressure or like I was being ripped off. It felt like a completely trustworthy experience. I will be taking my car here for the rest of its life.
From the first call to checkout, they were professional, kind, thorough, trustworthy, fair, performed speedy work, efficient communicators, and really seemed to care about me. Being a woman of ignorance when it comes to cars made no difference to them because they made no judgments. All I knew for sure was that my 13 year-old convertible Benz needed some love and I hate going to the dealerships because I am just a number and they always take advantage of me so I learned years ago too distrust them. I actually had a great mechanic in Grapevine, but he died a few years ago so finding Southwest Auto is an answer to my prayers. Do not look anywhere else when it comes to servicing your European car. It seems like I have a brand new car. Yay! I even found out they are also proficient with Tesla’s. (P.S. I am deathly allergic to cats and they have one roaming around the office so I was nervous about that, but they keep their place very clean and it stayed out of my path. This is just an FYI.)
Excellent Experience!!! Brought in my Mercedes Sprinter Camper Van for oil change, alignment, tires, shocks and cabin filter. Corey and the staff were personable and very knowledgeable and they did all work in just two days! Will be bringing all my vehicles to them in the future.
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