MV
Metropolitan Veterinary Specialists and Emergency Service
Des soins vétérinaires d’urgence empreints de compassion, avec une réponse rapide et un soutien sans faille.
5(5 avis)
Médecin
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Des soins vétérinaires d’urgence empreints de compassion, avec une réponse rapide et un soutien sans faille.
Spécialistes vétérinaires métropolitains et service d’urgence vétérinaire offrent des soins vétérinaires d’urgence à Louisville, soutenus par un personnel d’accueil attentionné et des cliniciens tels que le Dr Marshall et le Dr Ross. Les avis des clients soulignent des réponses rapides, une communication compatissante et un soutien en fin de vie. L’équipe honore les souvenirs des animaux de compagnie tels que le pelage et les empreintes de pattes, ainsi que les cendres de crémation, et a effectué des interventions telles que la chirurgie de reconstruction lorsque nécessaire. Les tarifs sont décrits comme moyens par les clients.
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Soins médicaux immédiats pour les animaux de compagnie en état critique, disponibles 24 heures sur 24.
Diagnostics et traitements avancés par des spécialistes expérimentés pour des problèmes de santé complexes.
Soutien compatissant, y compris l’euthanasie et le soutien au deuil, avec des options de mémorial personnalisées comme des empreintes de pattes.
Procédures chirurgicales expertes, allant des opérations d’urgence aux chirurgies reconstructives, avec des soins post-opératoires.
Diagnostics complets en interne, y compris l’imagerie et les tests de laboratoire, pour des évaluations précises et rapides.
Mises à jour claires et empathiques et conseils pour les familles d’animaux tout au long du processus de traitement.
We had to take out beloved 16 yo cat, Mitten, to Metro on December 23. He was having trouble breathing. The staff immediately took him for tests and encouraged me to call family members to be there. Our sweet boy had lung cancer, advanced and unknown to us. Dr. Ross was the gentlest, kindest, most compassionate vet we could have hoped for. She shared stories of her own cat’s death and how she knew exactly what we were going through. She gave us time with him to love on him and say our goodbyes and gave us all the time we needed afterward to hold him. The staff honored our request for some of his fur and pawprints of each foot because he was polydactyl and each paw was different. Their front office staff was extremely compassionate when I picked up his cremains on NYE by myself and was a crying mess. I miss our Mitteb every day but I am thankful for Dr. Ross and Metro for taking care of all of us that night.
Yesterday, I had to bring my puppy in and received difficult news. The front office staff was incredible I wish I could remember the man’s name so I could thank him properly. Dr. Marshall was amazing, and we're deeply grateful for her support, and the love she showed all of us. Her compassion was clear in her voice. Despite the unexpected outcome, I’m thankful for the care and how quickly everyone acted. Thank you for treating my sweet boy with so much love and compassion.
We took our dog, Zero, immediately here due to a sudden onset seizure. They were fast to respond and amazingly friendly. Zero is feeling much better after some much needed care. We are eternally grateful and would absolutely recommend!
I unfortunately had to bring our dog dak here after noticing his off behavior over night. The staff were polite and timely in his assessment. Dr Marshall was honest about his prognosis. I am writing this review to thank all the staff for helping my sweet but spicy dak. Dr marshall really seemed to care about dak and his quality of life. As a pet owner it can be easy to want to extend their life but doesn’t mean it’s of good quality. She answered all of our questions and helped dak cross the rainbow bridge peacefully and not in pain. I wish what was wrong with him was different but I am thankful that they took the time to care for him in his final moments. Thank you Dr Marshall.
I see so many people giving them bad reviews due to the price. We have had to utilize emergency vet hospitals three times now unfortunately and they are about the same as the others. I will say they took real good care of Maylee, acted quick, communication was on point, and very friendly staff. From the moment I called, to driving an hour and a half, to them getting her back for care was very efficient. They kept her for two nights, did a reconstruction surgery and then we were able to come get her. Like I said before, the price was average as the others we utilized. They were clear and upfront with everything they did and the charges. She even came home with a cast with ghosts and candy corn on it. I would recommend them to any other pet parent.
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