MR
Mr. Rooter Plumbing of Des Moines
Une plomberie ponctuelle et honnête, avec des tarifs transparents.
5(5 avis)
Plombier
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Une plomberie ponctuelle et honnête, avec des tarifs transparents.
Mr. Rooter Plumbing de Des Moines à Grimes est salué pour un service ponctuel, disponible le jour même, ainsi que pour des conseils honnêtes et sans pression. Des techniciens comme Mark diagnostiquent les problèmes, expliquent les options et fournissent des estimations claires avec des tarifs transparents. Les clients remarquent des équipes courtoises, des réparations approfondies, des zones de travail propres, un suivi fiable et même des installations d’osmose inverse (RO) et d’adoucisseurs d’eau, avec un souci constant de la satisfaction du client.
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Service le jour même pour les problèmes urgents tels que les fuites, les bouchons et les ruptures de tuyaux, avec des techniciens rapides et fiables.
Diagnostics complets et solutions pour les problèmes de conduite d'égout, y compris l'excavation et le remplacement si nécessaire.
Dégorgement efficace des canalisations bouchées à l'aide d'outils avancés pour rétablir un débit normal et prévenir les problèmes futurs.
Installation professionnelle de systèmes d’osmose inverse (RO), d’adoucisseurs d’eau et d’autres solutions de traitement de l’eau pour une meilleure qualité.
Options d’adhésion pour des contrôles réguliers et un service prioritaire afin de maintenir votre plomberie en parfait état toute l’année.
Same day service and right on time! Mark diagnosed my drain problem immediately and made several tweaks to tide me over until I make a decision about a permanent solution. Very helpful and informative. Definitely no hard sell tactics which I appreciated. Reasonable pricing. The number of 5-star reviews are well deserved!
Great experience overall - Joe T was super friendly, helpful and got the problem fixed right away.
We got so lucky discovering Mr. Rooter! Very honest people that don’t try to upsell you to make a commission like other companies I experienced around here. Will definitely use them again and recommend them to others!
Mark at Rooters has been amazing to work with. Very knowledgeable. And gives thorough answers to all my questions. We have dealt with my contractors & these guys have been the best to work with. They installed our RO system. And hired them back to install a water softener system. We signed up for their membership. And look forward to working with them in the future!
Called them out to have a look at a sewer line that was leaking right where it exits the house. The person on the phone was polite and helpful - she gave me a date and time someone would arrive and what to expect. Mark showed up right on time and was super friendly. He looked things over, explained everything that he saw (the leak was in a section of suuuper old pipe that was a horrendous conflageration of Y's and T's and couplers and patches that was partially embedded in the foundation wall, so it wasn't easy to tell exactly what was leaking) and what kinds of options I had. He gave me pros and cons of each option, never tried to push anything or "up-sell". He wanted to confer with another technician before giving an official estimate (like I said, the pipes were a mess) but gave me an off-the-cuff "guesstimate" so I had an idea what to expect. He e-mailed me an official quote within a couple hours that was right in line with his guesstimate so I scheduled them to come back to do the work. They showed up right on time again with a full crew to get the work done - everyone was friendly and polite. The job took a full day and Mark came to talk to me multiple times to let me know what they had done, any "surprises" they had found (there were a couple) and went over how they were going to tackle them. Communication was great, the rat's nest of pipes looks 1000% better, the leak is gone and they completely cleaned up the work area when they were done (the corner of my basement is actually cleaner now than when they started). There was excavation that had to get done outside which left extra dirt (which was expected) and they were very good about making sure the extra dirt was cleaned up and moved so it was out of the way. I am completely satisfied with the work that was done and would 100% recommend them.
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