General Virtual Assistant, Customer Service, Appointment Setting

I provide General Virtual Assistant, Administrative Tasks, Customer Support Services, Cold Calling/Appointment Setting, inbound and outbound calling, email and chat support, CRM management, data entry, calendar scheduling, administrative support, and technical support. I help businesses improve customer satisfaction, manage client communications, and streamline daily operations efficiently. I have six years of experience as a Customer Support handling U.S.- based accounts. I managed administrative support, inbound, outbound calls, and back office, resolved customer concerns, handled healthcare, collections, travel, appointment setting, and technical issues, and maintained accurate documentation in CRM systems and other tools while consistently meeting performance metrics set by the company and clients.