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Imogen Ruttervia Google

about 1 month ago

Unfortunately I can't recommend 2nd City Gas anymore, at least avoid if you are a solo woman or no background in the trades as they will rinse you for all you're worth. Although the chaps who have come over have been friendly I have been overquoted for at least three jobs now (£300 for a tap replacement a few years ago). Last week there was an issue with my boiler service which condemned it, there were high CO readings within the casing above the heat exchange (not untrue that this was a hazard, but fixable). I was told there was no point changing the part and just to get a new boiler for the cost of £3.3k plus VAT, and they would book me in the next day. After getting a second and third opinion all that needed changing was the gasket of the heat exchange (£68 + labour), the CO is now down to 0 again. I can't recommend this company for women unfortunately.

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Samuel Jonathanvia Google

2 months ago

Just had Matt of 2nd City Gas Plumbing & Heating do some work in our bathroom. He was fantastic and did a great job! Very satisfied.

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Kirsteen Farquharsonvia Google

3 months ago

Many thanks to James for fully servicing our gas fire. He was very courteous and friendly and did a thorough job of clearing up after being in our home.

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Terry Jacksonvia Google

6 months ago

I have used 2nd city for the last 10 years , for a variety of plumbing and heating problems I have had in different properties. Have always found them to be professional, any issues I have had , have normally been resolved quickly with a call to their office or a call from Mark , who I believe is one of the owners.

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Sophia Treacyvia Google

6 months ago

I would like to share the disgusting experience i had with 2nd city Gas, plumbing and heating service. I am a woman who works from home alone. 2 workmen were in my house for 3 minutes and charged me £90!! I was advised it was £90 for the first HOUR on the phobe prior to the call out. I explained that the pump or cartridge in the tap was "playing up " . They turned the tap on and agreed. They did not remove the bath panel to check underneath the taps.They then advised it needed new taps at the cost of £380 plus VAT =total of £465 .They then asked for £90 for just turning on the taps !!! And they wanted it to be paid in CASH or they would "get in to trouble " I was told they would sit of the drive until it was paid in full . Which made made me feel uncomfortable and angry. I told them i would have to pay over the phone and asked for an invoice. They didn't have an invoice book and wrote with a pencil on a "quotation pad" he crossed out the word quotation and wrote invoice on the top of the paper. The office asked for an invoice number which they didn't have so he just made a number up and wrote it on the paper too.how does that work with the tax office ??? If they had checked and tried to get it to work then i would have had no issues paying but 3 minutes in the house is just ripping people off . I rang "quickfind" and they advised they didnt agree with them asking for cash and sitting on the drive until paid and that the "boss mark " would telephone me But... he never did ! I am absolutely appalled with my expericence with this company and how i was treated as a paying customer Would not reccommend to anyone .