AS
A-Plus Shacklette's Computer Repair
Honest, fast computer fixes you can trust
4.8
Electronics Store
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Honest, fast computer fixes you can trust
A-Plus Shacklette's Computer Repair in Louisville earns high marks for on-site and remote computer support, with honest, fairly priced service and prompt, friendly help. Customers praise Warren for competence, responsiveness, and clear communication, and note quick fixes from battery replacements to data transfers that extend laptop life. Located at 11519 Shaffer Farms Ln, Louisville, KY 40291.
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Comprehensive diagnostics and repair for hardware issues, hinges, screens, and internal components to extend device lifespan.
Professional battery replacement for laptops and MacBooks, ensuring optimal performance and longevity at competitive prices.
Seamless setup of new computers and transfer of files, settings, and programs from old devices for a smooth transition.
Convenient remote troubleshooting and maintenance to resolve software issues quickly without an in-person visit.
Flexible onsite repair options for businesses and homes, providing personalized service at your location.
Thorough cleaning and protection against viruses, malware, and security threats to keep your system safe and efficient.
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Overall rating
Ben King
This place is great. The service was immediate same day service. I never even had to leave my house and the price was very reasonable. I have used this computer repair service before and I will use them again when the need arises. Thank you!
Margie Muncy
Bought a great laptop at a great price from Warren and I am very impressed! Thanks Warren
David Akers
Very prompt and helpful.
Tyce Smith
Really great guy behind this business.
Barbara Brothers
great help when i needed it. Had a virus and he removed. Thank you Warren!
Don Nightmare
You should still have my number. Call me and lets fix this and I can easily remove the review.. My name is Andrew N from the Louisville area. I put the same PC in with Warren Shacklette two separate times. It was the same issue both times. "Overcurrent detected in your usb device. Shutting down to prevent damage to mainboard." Its a MSI motherboard warning for an overcurrent.. most likely due to some short. I am not unfamiliar with PC parts myself, at least to a minor extent. I went through the usual troubleshooting for this issue. Unplug your USB devices one at a time to see if one of them was causing the short. Nope. Then I unplugged the pins for the front USB header from the MB, and etc. No cigar. See, it's a strange issue, because it doesn't ALWAYS give that warning. Most of the time the PC will start no problem, but if you shut it down, or reset it, it will not start back up for a while, giving the warning I just mentioned. I sort of got used to it over time since I only used my PC intermittently anyway. But after having a period where it wouldn't start for a few days, I decided to take it to Warren. The first time, he told me it was bad ram. I bought 2 more sticks (This was about a year ago before the ram Ai price apocalypse.) After a week or so, it started happening again. Fair enough, maybe new ram sticks alleviated whatever short is going on with the motherboard somehow? Its an odd situation. And then later on it simply wouldn't start again like before. So I took it back when I got the chance maybe a month later. This time he said he got it to stop, but he didn't really explain what he did and I should have asked more questions. He emphasized that getting windows 11 should clear out any more issues, and although extremely reluctant since I had no real issues with windows 10, I went ahead and gave him the thumbs up since he also mentioned that support for 10 stopped in October. The price he originally told me on the phone ended up being 5 dollars higher, which wasn't a big deal, I simply had already withdrawn cash for the previous 5 dollar less amount. I offered to go to the ATM to get more or pay the entire purchase with a card, but he said no problem and took what I had. (I only mention this because I refuse to be accused of not paying the correct amount. I have text message logs to verify this information as well.) I got it home and it started, but within a week or so, it happened again. This is where I got particularly upset. I called him and he didn't answer, so I left a voice message explaining that I was quite unhappy with my service and that I'd like to discuss it more. Unfortunately, that call has never been returned. I was on Amazon in another tab ordering parts for a new PC and this simply came back in my brain. I had stopped thinking about it, but figured that this information should be out there. From my current perspective (and like I said at the start, I would love to remove this review) he is a good choice for somebody who is a technophobe and has no idea how to use a PC on their own other than clicking and typing. If you built your own PC and want some insight on more complex aspects, at this current time, I would HIGHLY recommend AGAINST him.
