A Plus Transmission Specialists

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Jason Lopezvia Google

24 days ago

Great experience from start to finish. I came in with a transmission code on my Infiniti q50 and the team took care of it the right way. Robert, the tech, clearly knows what he’s doing — you can tell he’s experienced and takes pride in his work. Jack at the front desk was professional, helpful, and kept everything smooth throughout the process. They took their time to make sure the work was done correctly, not rushed, and it shows. My car honestly feels like new again. Highly recommend this shop if you want quality work from people who know what they’re doing.

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William Benitezvia Google

about 2 months ago

"0" Stars!! I would be very careful doing business with this place. Don't let the name on the building factor in your decision of doing business with them. When it comes to warranty issues that they cannot seem to get right, you cannot go to another location. When it comes to legal matters, they are individually franchised and whatever legal outcome will only affect the 1 shop you are dealing with. Ask yourself (and them) these questions before leaving your vehicle here; How long will the repair take? When it's your initial visit and they are scheduled to get paid upon vehicle return, they will most likely have your vehicle back to you in a week or less. Communication is there and they will even send you text and email updates. All is well up to this point. Here's where it gets shady.....If you have to take your vehicle back because the vehicle was not repaired correctly (warranty return), how long will the repair take this time? My experience was up to 6 weeks per stay. I had to return my vehicle 3 times after the initial repair and to this day my transmission is still not working properly along with check engine light being on since I got it back from them. Since the warranty return could be a lengthy stay, will they give you a loaner since now you are back not because you want to but because they didn't repair your vehicle correctly. Their answer was a NO. If you have to rent a car while your vehicle is there for extended periods of time, will they help cover rental expenses? That answer was also a no for me. After my vehicle was there for the 4th time to fix the same transmission issue I asked to be able to take it another location. That was also a NO because the repair must remain where initiated. Since they obviously could not fix the issue, I asked for a refund so that I could get my transmission repaired elsewhere, that answer was a NO followed by their shady policies. Through out this whole process Robert kept assuring me that the truck was being worked on. Meanwhile I drove by and saw my truck parked in the same spot for weeks. The district manager David, takes no responsibility for their lack of professionalism and inability to conduct repairs that they agreed to do. My opinion, I don't believe they did any warranty work the 3 times my vehicle was there after initial repair. Every time I got it back it was the exact same issue. If you cancel payment on them due to them not rendering services that you paid for, they will put a lean on your title and come tow your vehicle from your residence. And that is how they end up with a car lot. Predatory practices in this place. Hope this helps you make the right decision on whether or not you choose to elect them as your transmission specialist. Trust me, there are no specialist there, just people that know how to work the system to take your money.

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-.-via Google

4 months ago

I tried to save money by initially going to competitors. Long story short, my car was still having trouble, and I was out allot of money… smh.. never again… I should have just came here first! Communication was great and they diagnosed my cars problem right away! I got my car fixed up within 48 hours at a great price! Will nerve use another transmission shop as long as i live here!

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Mario Riosvia Google

5 months ago

I Had an issue with my vehicle not starting consistently. I contacted Robert, the manager, and he had one of his employees meet me where I was stranded to give me a jump start so I could drive to his shop. They tested the battery there to find out it was no good. Robert reached out to auto zone on my behalf to swap out batteries since it was under warranty. Once the new battery was installed he sent out his employees to drop it off at my residence so I could be able to drive it to work the next morning. This owner, and shop, for exceeded any expectations I had regarding customer service from a auto shop. I've recommended them to several friends and colleagues who were also more than satisfied with the attentiveness and level of care they put forward for their customers.

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Charles Brooksvia Google

5 months ago

When I say do not take you car to this place I watch my car sit for 5 months while being told it was being worked on even came in took pictures of the car sitting outside the shop not being worked on when I was told by Robert it’s in the shop now my car didn’t move until I told him that I seen it sitting outside the shop when he told me he was working on it not to mention I’m still paying a car note I have called him multiple times telling him how this is messing with my everyday life even told me several times it will be ready tomorrow for 5 months that’s all he tells me I’m waiting on parts or either we can’t find out the problem my warranty company offered to send a transmission but he say it would be best to rebuild here we are 5 months later and my car is still sitting at his shop work paid for and everything once I came to the shop to ask what the problem was and the man got all hyped up on me basically told me to get out his shop please before you take your car here read the reviews