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michael burkevia Google

about 2 months ago

I have used Abacus three times in the past year. I've had an electrician and two plumbers. All three were excellent. I found them to be polite and professional. Their response time is always phenomenal. Abacus prices are always reasonable and customer service is the best by far compared to other companies I have used. They absolutely care about their work and someone always calls after tge job to follow up on customer satisfaction. Abacus is definitely my go to for service work!

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SherPhilOT SmNOJvia Google

4 months ago

SEASONAL HVAC tuneup scam: Abacus tried to hustle me for $3500 plus for something that I didn’t need. They charged $1k for a gas valve. I had my warranty team send out a tech and they proved that everything was working. They also charged almost $2500 to fix stairs to attic since 2 bolts were broken and wood split. For $110 I had that fixed. Now it’s very sturdy. Be careful with this company. Technician was Ronald Hobson. They even changed my $49 tuneup to a $99 inspection because they said the system wasn’t working. See attached.

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Chopped Livervia Google

5 months ago

We have been working with Abacus for 15+ years; overall, they've been really good to work with (the bulk of the work is A/C). I am writing this review because their latest work was outstanding and fixed a bunch of issues. We have Abacus check our a/c and heating systems twice a year - summer and winter. The estimate we got this summer proposed replacing our AC units , which was extremely unexpected and not cheap. We requested a more senior technician to explain why this was just coming up, and they sent Jason Finlay. He is very knowledgeable about airflow - which was really helpful as the air in the attic wasn't circulating correctly. Unfortunately, we ended needing an overhaul of our system - which was much more expensive than the original estimate! But we are more comfortable on how the system is working. I appreciated that Jason was always available to answer any questions we had, including drawing diagrams of the work being done. The teams Abacus sent out were always professional and very helpful. So, my thanks to Jason, Jose, Hector, Eric, Michael and Pablo (I'm sure that's not a complete list.) Thanks to Abacus.

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Jon Swearingenvia Google

6 months ago

Abacus replaced my electrical breaker boxes. Al and Cole and the whole team were fantastic from start to finished! I feel I definitely got my money’s worth and more! I highly recommend Abacus!!

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Eric Hairstonvia Google

6 months ago

I had the BEST experience with Abacus Air Conditioning thanks to Noe, Larissa, and Cesar! From start to finish, they thoroughly explained what was wrong with my home’s air conditioning & went above and beyond fixing the issues! What stood out most was how they treated me… Not just as a customer, but like family. It’s rare to find a team that combines expertise, honesty, and genuine care, but these three delivered it all! If you need AC service, I highly recommend requesting them! Abacus is blessed to have such an amazing team! 🙏🏽