AP
Action Property Management
Professional property management with courteous, dependable service residents trust.
4.2
Business
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Professional property management with courteous, dependable service residents trust.
Action Property Management in Los Angeles provides finance and consulting services for property owners and residents. Reviews praise courteous, professional staff—from front desk to management—and dependable, proactive handling at properties like The Ainsley and Azzurra, with Michael Stevens and Pam Pham-Le highlighted for strong resident support.
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Full-service management for apartment buildings, including tenant relations, maintenance coordination, and financial oversight.
Professional staff providing security, package handling, and resident assistance to enhance daily living.
Timely handling of repairs, from parking garage gates to common areas, ensuring property safety and functionality.
Budgeting, rent collection, and detailed financial reports for property owners to optimize investment returns.
Responsive communication channels and dedicated managers to address resident concerns and improve satisfaction.
Overall rating
Sam
Action Life Property Management is terrible, do NOT use it for your building. They are unresponsive, unhelpful, and rude. Trey Standback, one of their managers, is extremely unprofessional and truly one of the most incompetent people I have ever met. One of the buildings they manage has a faulty parking garage gate that closed on my car and caused thousands of dollars in damage. They took weeks at a time to respond to any communication regarding this incident, from me and my insurance company. It has been months and I have not received any compensation so I've had to cover damages that they were determined to be at fault for. Even after the incident, they claimed to have fixed the gate but it is still unreliable. Nice excuses in your reply - 1. The gate may have been "repaired" within 2 days but almost closed on my moving truck a month later. 2. Trey did not provide the COI until over a week after the incident, despite multiple email requests and calls to the office. This caused delays to getting my car repaired. 3. You have not heard from me since directly as I have been letting my insurance company handle this, but my insurance investigator let me know that you have been similarly uncooperative. I still have not received any compensation for the damages I paid to repair out of pocket.
Chris Chiu
Every time we come home we are greeted by a sincere smile and at times our packages are brought out before we even physically arrive at the front desk. Our brightest star is Michael Stevens. Thank you Action Propety for finding the best!
Ardeshir Edward Nadimi
Since I moved in to Azzurra I've been treated with nothing but respect and kindness by the staff, from the front desk concierge to the management. Michael Stevens in particular has been super helpful in helping my transition to the building. Amenities are very high end in the building, and I feel the place is a hidden gem.
Brian Altounian
Pam Pham-Le is an excellent property manager. We had been through a number of managers over the last few years before Pam came. And it was no a very pleasant place to live but Pam has taken control of the property and really turned it around. She and her team are awesome.
Matthew O
Ever at The Ainsley is absolutely exceptional. He’s consistently professional, courteous, and prompt—always going above and beyond to ensure the safety and comfort of residents. Whether it’s managing access, addressing concerns, or simply being a dependable presence on the property, Ever handles everything with a calm, confident demeanor and a genuine willingness to help. It’s rare to come across someone who is not only great at their job but also takes pride in doing it well. Ever brings a sense of security and professionalism to the building that makes a real difference in daily life here. We’re truly lucky to have him as part of the team at The Ainsley.
