
Active Green+Ross Tire & Automotive Centre: Precision auto service with a customer-first approach.
Active Green+Ross Tire & Automotive Centre, located at 1227 King St E in Kitchener, Ontario, offers car repair, tire service, and auto parts with a customer-first mindset. Reviews praise precise brake changes, on-the-spot service, and transparent, no-upsell work by knowledgeable staff. They handle winter tire changes and repairs quickly, though one customer noted higher prices and a latch issue.
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Wide selection of tires for all vehicles, including seasonal changes and repairs.
Complete brake inspections, repairs, and replacements to ensure safety.
Routine oil changes and fluid checks to keep your vehicle running efficiently.
Comprehensive diagnostics and repairs for various automotive issues.
Services to extend tire life and improve vehicle performance.
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Overall rating
Terrence Y
Outstanding service from start to finish. The team at Active Green + Ross executed my brake change with precision, efficiency, and total professionalism. The staff were knowledgeable, transparent, and genuinely focused on delivering quality work without any upsell pressure. You can tell they run a tight operation with strong standards and customer-first thinking. Fantastic service, fantastic staff, and a smooth experience overall. This is how automotive service should be done.
Lori Vagt
Terrific experience. Son was visiting from out of town and they squeezed him in so he would have his winter tires on and I could stop worrying. Lol! The whole tire change took a half hour and great customer service. I will definitely return
Vishwajeet Tarde
They charged me $142.30 for winter tire swap, where others do it at $85 to $90. Also broke my latch mechanism for rear seat while dumping tires in the boot.
Tony Hanusiak
Had my winter tire changeover done including repair of one tire that had screw in it. Service was great and complete. Staff was very polite. I use this Active Green+Ross location for all my service and it is consistently great service.
Nicole Devlin
I had an issue driving to Kitchener a month ago and the team was extremely helpful. This morning my breaks made a noise. I knew it was coming time to have them changed. Half the price of Toyota. They took my car on the spot. Very friendly and knowledgeable. And I walk away happy. Great service.