Tony
The staff were incredibly friendly, patient, and helpful over the phone—a level of service that feels rare these days. From the start, we received nothing but excellent customer service from everyone we interacted with. The experience was even better on the day of the party. We were greeted immediately, and the staff took care of everything. They set up the tables with all the necessary utensils, cups, and plates, even color-theming the decorations to match our birthday character. They served the food and cake and remained helpful throughout the entire lunch. As a huge bonus, they handled the cleanup and packed everything up for us; we didn't have to worry about a single thing. We got to enjoy the party with our baby and with our guests without having to worry about anything. Everything went so smoothly. The amusement park itself is fantastic—easily one of the best paid parties we’ve ever hosted. All the rides were working, the food was delicious (they even have a working Starbucks!), and there was plenty of parking and clean restrooms. Overall, it was a very positive experience and I highly recommend them!
