anon user
I brought my kids here Monday Jan 5 and the experience is one I cannot help but write a review about. Everything was going fine. Check in process was amazing, the girl who helped us was awesome. However, my issue was with one of the staff working inside the park. The boy watching the main trampoline area was not paying attention to the kids at all. He was sitting on the couches, which I understand sometimes staff get tired of standing, but what appalled me was that HE WAS ON HIS PHONE! Why would an employee who is supposed to watch kids be allowed to have earpods that wont allow them to hear properly and a phone that can easily distract them?! It was unbelievable. Two kids were crying and he did nothing to help them. He didnt even know they were crying. If you bring your kids here, do it with full caution. I bring my kids here all the time, but Im not sure I want to anymore. Some staff is so amazing and some could not care less about the safety of all the kids.






