Jessica Banks
We used Aire Serv in May 2022 to replace and install a new unit. The service was appealing due to the quickness of the installation. Since then, we have had constant trouble, not from the unit, but from different aspects of the installation that weren’t installed correctly. We make it a point to NOT use Aire Serv when these issues arise now once we realized the scam that is their service. Today we had a technician come out to fix yet another issue that has come up with the installation of our system. We didn’t have heat throughout this ice storm. When the non-affiliated technician went under our house he noted that the heat strips had NEVER BEEN PLUGGED IN. Since 2022 when we had our new system installed, the heat strips had never been plugged in. How is this level of work acceptable? How is this crooked business still in service? This deserves to be reported to the Better Business Bureau. Do better, Aire Serv. This is only one of the many service calls we’ve had someone say something was installed incorrectly or not at all. Pitiful!






