Kevin Thorne
Worst experience ever. We had taken a party of 8 with us for my sons birthday. It all started to go wrong as soon as we got through the door. A massive cue followed by a grumpy rude member of staff. We paid and in We went no one telling us what we needed to do. We went to the lockers no clear instructions how to use them, they work on pin code. My autistic son then freaked as his trainers were locked in the locker and we could not open it. Looking for somone to help was nearly impossible. Went upstairs for food and got in the long cue 25 mins in cue waiting to then be told you order with the QR code on the table. That's a bit hard when you don't have card on you just cash. So it was back in the long que to be told there was nothing they could do. Great hangry kids. That was just the start. It got worse from then on. Expensive waste of time. Worst birthday ever my Autistic son said.






