H
I have been a patient at the Alaska Center for Dermatology for many years. I believe, if I can find care elsewhere, that ends now. I was seen 20 minutes after my scheduled time- I cannot recall any appointments I’ve had there that actually occurred “on time”. My prescriptions were sent to the wrong pharmacy. I filled in the paperwork AND verbally confirmed which pharmacy I wanted to use. When I was contacted by the incorrect pharmacy I reached out to the dermatology office to correct the problem. I was told it would be on me to call and arrange for the transfer of the prescriptions to the pharmacy of my choosing. No apologies, no attempt to take ownership of the mistake made. I’ve had the office call to cancel a scheduled appointment only to offer one other time that worked for them- not me- so I wound up waiting months for an appointment. The exam room wall-floor trim appeared to be missing, exposing sheetrock and raw flooring- not terribly appropriate for a medical setting. I am disappointed and dissatisfied with the services provided. I would not be able to recommend this office to anyone.





