Daryl Thomas
Overall pretty good. I had planned for them to just love big furniture, but wasn’t able to pack all the boxes before they came. So, the day before the move, I called and asked if it was okay if I could have some help packing boxes. They adjusted my estimate accordingly and I signed. All good to go! However, when they came the next day, they said they were only moving big furniture, no packing help. Well it was almost $1000 mote for packing help so I called them and had them adjust my estimate back down. When they were almost done getting the big furniture in the truck, they said, “I don’t know if it’s all going to fit.” There was no way I was paying for another truck. And the truck was not full. When we got to the new house they still tried to charge me for more than just the furniture, so I told them I would only pay the lower agreed upon price. They also switched two of the box springs on my beds after I said I was pretty sure they were swapped. I know people have had fantastic experiences with this company, it was probably just an off day for them. Especially since they were one guy short due to one of them getting COVID.






