Smart PC solutions and reliable IT service in Fort Wayne.
Alpha IT Solutions in Fort Wayne provides computer sales, setup, and repair with clear guidance and fair pricing. Customers praise Dave for knowledgeable, professional service, transparent diagnoses, and responsive support. Reviews note affordable repairs, helpful post-sale assistance, and inexpensive accessories. Some feedback mentions a shift to business-only walk-in PC repair.
1320 Medical Park Dr, Fort Wayne, IN 46825, USA
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Comprehensive IT services for businesses, including network setup, maintenance, and troubleshooting.
Expert diagnosis and repair for hardware and software issues, with transparent pricing and regular updates.
Tailored computer setups with features like additional RAM and network cards to meet specific needs.
Professional advice and smart buying decisions for technology purchases and upgrades.
Affordable cables and computer accessories at competitive prices compared to large retailers.
Overall rating
Michael Acosta
Sadly my review below no longer applies for a normal customer, as Alpha IT no longer services walk in pc repair, only businesses. I understand why they chose to make this business decision, but it still leaves me exceptionally disappointed as finding trustworthy and reliable computer repair is very difficult in this town. In the world of automobiles and computers, I'm a layman. Finding a repairman who I can rely on is crucial, especially when I know little to nothing about what's going on "under the hood" in a vehicle or a pc. That being said I walked into Alpha IT Solutions with my pc after having been to three other pc repair locations in Fort Wayne. What had stumped numerous other businesses turned out to be a tough fix, but Dave and his team were patient, communicated with me regulary about their process, and ultimately fixed the issue. Dave is a solid guy, and you will not regret entrusting him with your computer. If you're on the fence on where to take your pc for repairs, let me nudge you confidently towards Alpha IT Solutions. When you find a business that is professional, competent, caring, and most importantly trustworthy, you know you've found a keeper.
Tim Tassler
Have bought two or three computers from Dave at Alpha. They do a great job setting it up with the features you need. They give you the information you need to make a smart buying decision. I need a laptop and will not hesitate to buy again from Dave and Alpha.
Mason Gage
I would definitely recommend Alphapcmac.com for all of your computer repair needs. Dave was responsive and transparent throughout the process. He explained how he was diagnosing my computer issues, and what the next steps would be. He is very knowledgeable and professional, and he goes above and beyond to deliver quality service at a fair price.
Spt E-Tech
I had a great experience with Dave at Alphapcmac. We purchased a computer from them after ours crashed. They were able to install additional RAM and an additional Network card to meet my needs and had it done before I got to the store. I had further questions after the sale and Dave was very helpful. Good support, friendly, will shop here again when necessary.
sam passwater
I had an issue with windows update that I could not figure out. After shopping around and being quoted $50 just to look at it by one company I decided to go with Alpha. Dave was very helpful and fixed my issue for a very low price. I honestly expected to pay more than $100 and it was no where close to that (and included a student discount). I also found that the accessories (cables, etc) they sell were significantly cheaper than best buy and other large retail stores and I plan on using them for any further computer needs. Also their hours are great! Thanks guys!
