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ALTA MERE AUTO CARE
Your trusted partner for reliable auto repairs and exceptional service in Fort Worth.
4.2(5 reviews)
auto-repair
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Your trusted partner for reliable auto repairs and exceptional service in Fort Worth.
ALTA MERE AUTO CARE is a reputable auto repair shop located in Fort Worth, TX, dedicated to providing high-quality and trustworthy automotive services. With a 4.6/5 Google rating from hundreds of reviews, we specialize in everything from routine oil changes and alignments to more complex repairs, ensuring your vehicle runs smoothly and safely. Our team, including professionals like Brad and Jackie, is known for its kindness, professionalism, and commitment to customer satisfaction, offering transparent explanations and a free shuttle service for convenience. We strive to build lasting relationships with our community by delivering swift, honest, and affordable care for all makes and models.
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Fast and reliable oil change services to keep your engine running smoothly with quality products.
Professional wheel alignment to ensure optimal vehicle handling, tire wear, and safety on the road.
Expert diagnosis and repair of air conditioning systems for comfort in all seasons, including luxury vehicles.
Comprehensive repair services for various issues, from minor fixes to major overhauls, with transparent pricing.
Complimentary transportation to and from the shop for customer convenience during repairs.
Advanced diagnostic testing to accurately identify vehicle problems and recommend necessary repairs.
The ladies upfront were real nice. The owner was a con artist after a lady in front of me had an oil change they told her she needed some work you know $200 whatever that they made of course and then they told me that I needed something done and I just didn’t trust them after that other lady also needed major work so I went to my Old oil change place who I will never leave again and they put it up and said there was not a single thing wrong with that except when they changed the oil at Alta Mere Auto Care, they changed the oil and they barely put the cap on so it was leaking oil but the $268 job no, I didn’t need it. I think it’s really awful that I’m taking advantage of women especially most of us who are not familiar with the car but it’s wrong. It’s really wrong and it needs to be that’s where they make their money. People come in for oil changes and they tell them a bunch more stuff needs to be done. I would not even recommend them to an enemy. There wasn’t a single thing wrong with it, no leaks until I came home after going there, and seeing the drippings. It was not a full oil change either. My old oil change place could’ve very easily told me the same thing and make a bunch of money but they didn’t because they are trustworthy. The owner called with a disrespectful attitude and voice and lied, he also did not say anything like bring it back in a look at it or yeah I’ll check into this anything, he just called to harass me.
Jackie at Alta Mere Care provided exceptional assistance throughout my experience. From the moment I arrived, she demonstrated a commitment to customer service that exceeded my expectations. Jackie took the time to thoroughly explain all the available services and her active listening made me feel heard and understood. She went above and beyond, ensuring I had no outstanding balance and working diligently to resolve any issues with my account. Her willingness to accommodate my specific situation made the entire process much smoother and less stressful. I truly appreciated her kindness and dedication, which significantly improved my overall satisfaction. I'll definitely be returning!!
The people here are awesome. Great customer service and they know what they are doing. They always take care of me without breaking the bank. I’ve gone here for oil changes and an alignment and they always get the job done swiftly and professionally. I cannot say enough good things about this place. It’s a gem and I’m glad I found it. I will continue to be a customer for as long as they are in business.
This repair shop is absolutely Amazing! I've used them several times for jobs big and small. They are kind and professional. Mr Brad has always made me feel comfortable and wasn't out to screw me over. He showed me the problem, ordered the parts for me if needed and took care of the problem in a timely manner. They also have a free shuttle. I appreciated the ride home. I highly recommend.
Wonderful Service from everyone that works here currently. Bradster is an amazing upfront guy and they will get your car done correctly and fast!! They're very professional and will be bringing back more service. Please check them out and ask for Bradster he will get you taken care of right away! Thank you guys for the ac repair less than a day on my Mercedes-Benz. God bless yall!!
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