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Mario Rodriguezvia Google

about 2 months ago

I recently made a purchase from this business, and I am extremely satisfied with the entire process. Jarod and his staff did a great job in helping me . He was able to resolve a power cord charger issue and made recommendation on what I needed to purchase . Their attention to detail and commitment to customer satisfaction is unparalleled. I will definitely be using their services again in the future.Thank you for a fantastic experience!.

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Marcus Robbinsvia Google

2 months ago

This store went Above and beyond helping us set up a racing sim for my kids Christmas. Jarrod and David’s knowledge and most importantly old school customer service have us locked as customers for life

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Geo-T22 Pavvia Google

3 months ago

November 2025 I have an APC UPS system, and the battery was more than 3 years old and had gone bad. Luckily, I took it the battery out and took it over to Altex, because this is where I bought the original UPS system, and they had one in stock. To make things real easy, there was a young man on staff who was very helpful and confirmed that I got the right battery replacement, and the right terminal size (I had an F2). I was in and out in a timely manner, and for you DIY'ers the battery replacement was very easy to complete without any help. May 2025 I needed to get a new power supply plug, transformer unit, and USB-C cable for my laptop computer. The original vendor power supply purchased with the laptop, which was out of warranty, had failed. I decided to go over to Altex in San Antonio, near Bitters & Hwy 281 north, and look for a replacement for my laptop. After walking around Altex for probably about 5 minutes looking for replacement power supply. I finally reached out to one of the staff members. We looked at the picture I took of my current power supply, that was bad, and started to look for a new one. We found one, confirmed it was the right power supply with another staff member. I was able to go home, and validated it newly purchased power supply was the correct choice. Thank you team Altex. I hope that if you decide you need something electronic and, are a DIY person, that you choose Altex for your computer / laptop needs. I'm hopeful you'll have the same experience I had with them.

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Mario Mvia Google

4 months ago

3 trips in a row, looking for common PC hardware and they don't have any options. At this point, it's more cost effective to buy from an online supplier to get better items than buying from Altex. Secondly, the staff isn't very knowledgeable. I'm starting to understand why the parking lot is so empty every time I drive by.

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Ruben Martinezvia Google

over 5 years ago

Having four people work from home, and trying to get our network at the proper capacity and configuration, to allow all four of us work without any issues, Altex and their expertise in assisting these needs has been a great experience. I have visited both locations and this one by far, made me feel very comfortable in asking information, regarding my home network. I was able to purchase a router, a baby switch, network cables and answers to even more questions. As a reminder, Social Distancing and a mask are a must. Greatly appreciate their help!!!! Thank You!!!