Richard Oelkers
Unfortunately this shop carries some great tires. If it weren't for that, these guys would probably be out of business with their archaic way of scheduling customers. Today while planning to purchase new winter tires (about $1300) for a car, I had to show up 45 minutes before the store opened to get into a line of about 50 people. Finally at 830am I was at the front of the line where I was told my car would be ready at the end of the day. At 5pm I was worried it wouldn't be done and called the shop. They told me it would be done at 6pm. So I arranged for a ride to bring me to the shop 45 minutes away only to find my car hadn't even been brought into the shop yet. The only explanation given to me was that cars are seen in the order that they arrived which makes perfect sense. Not even the slightest hint of an apology for telling me it would be ready in an hour. TERRIBLE customer service, I'll be happy to NEVER spend a dime at this shop again.






