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Tyler Kochendorfervia Google

about 1 year ago

I’ve used this company the last two years and while they were able to get one year corrected, there have been several concerning misses each year. Most recently, an Earnings Tax - Profit was not filed for a 1099 received. All forms were given to them but was missed in the filing process somehow. I would expect a company in the KC Metro area to be better versed in the reciprocity issues that come with Kansas/Missouri employment situations. Hopefully they are just growing pains and are able to better serve the area with more experience.

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Ryan Manningvia Google

over 1 year ago

Echoing some of the same concerns that were mentioned in previous reviews. We originally were put in touch with Allison’s group via a personal recommendation and worked with Allison’s group for just over 2 years. For context, I run a small business that isn’t super specialized nor needs a crazy level of support, but still has some tax/accounting related needs outside what a “typical” small business may encounter. We were looking for a CPA that could help us navigate taxes, deductions, accounting functions and other CPA-related aspects that help our business stay compliant and thrive. Early on, Allison’s group seemed to be a good fit; however, that quickly changed over time. Communication: Early on Allison and her group were attentive and responsive to our CPA needs, however, around the time where her group began expanding, we noticed a dramatic dip in professionalism, timely response, and completeness & quality of the services. Emails took days to respond too, staff were not clear on directions or needs, paid for services were only partially rendered, requests were often lost or not responded to for weeks, and follow-ups were hard to come by. Phone calls were often dismissed and sent to voicemail and either never responded to or heavy delays in a follow up. Generally speaking, the overall tone from the staff was one of annoyance or “we’re too busy to help you”. I should mention that Allison’s group has moved to a heavily automated approach where you work more with emails and forms than you do with actual people. Want a phone call with Allison or her staff?...that’ll cost you a fee. Quality of Services: For anything basic such as filing simple taxes or business registration, Allison’s group was competent in handling these things. However, for more complex business needs such as advanced tax planning, staffing & payroll, yearly preparations, or navigating tax compliance/laws; Allison’s group fell short of expectations. This was particularly frustrating as one of the services Allison’s group offers is a “Tier 2 Tax Planning” which is aimed at creating a more in-depth and comprehensive tax plan to help you succeed. We paid the fee, conducted one phone call, and still have not received any sort of “action plan” for these services. When we pressed Allison’s group for a plan, their response was “please find another CPA firm. We are no longer working with you.” In summary, Allison’s group can handle basic CPA needs but lacks the professionalism and responsiveness given by more experienced CPA firms, especially in light of the fees her firm demands and the services they claim to offer. Paid for services often fell short of expectations and in general were extremely overpriced for the results delivered. I would not recommend Allison or her team for any small business CPA needs outside of basic business services such as record keeping or basic business filings.

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Jessica Koprivicavia Google

over 1 year ago

We use AM CPA for both my small business and personal accounting, taxes, and bookkeeping. I interviewed several other accounting firms in the KC metro and AM CPA has by far been the most accommodating and responsive. I really appreciate the one-stop-shop for all my complicated tax and accounting issues, especially when living and working across the Kansas and Missouri border. They have helped reduce my tax burden and optimized our savings strategies. I appreciate their big-picture approach when it comes to all things financial. Highly recommend Allison, Micha, and Halie for any of your tax and accounting needs.

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Patrick Dyervia Google

over 2 years ago

Allison Mott and her team of talented tax pros really made a difference for me this year. My return this year was more complex than ever, and AMCPA turned it around in record time to help me meet critical filing deadlines and avoid costly penalties with the IRS. A huge THANK YOU to Allison and her hard working team. I highly recommend AMCPA!!

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Edward Schroervia Google

almost 5 years ago

Allison was extremely professional, responsive, and easy to work with. Having to navigate a world I know little about she was able to steer me in the right direction for my taxes and completed everything ahead of schedule. Definitely recommend working with their team!