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B Roblesvia Google

about 1 month ago

The staff was very nice and accommodating. We brought our two dogs in for an early appointment for vaccinations. They realized our concern with bringing our Rottweiler around other dogs, so they made sure to bring him inside through another door to help avoid and prevent any confrontation. I've been taking my fur babies here for over 20 years.

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Breanna Maerzvia Google

2 months ago

I’m writing on behalf of my grieving parents, who just lost their beloved dog after what we now know was a severe misdiagnosis by this clinic. On December 8, my mother brought our dog in because she was lethargic and clearly not herself. She was told it was only an ear infection and that our dog was otherwise healthy, with no further concerns raised and instructions to return in 30 days. Less than a month later on 12/18/25, our dog’s condition worsened. When my parents sought care elsewhere, they were devastated to learn she had advanced lung cancer with extensive spots throughout her lungs. She was suffering, and they were forced to make the heartbreaking decision to put her down. What makes this unacceptable is that the signs were there, they were voiced, and they were dismissed. Had this been properly investigated on December 8, our dog would not have had to suffer unnecessarily. When my mother called Anne Road Animal Hospital today on her birthday, to explain that she had just put her dog down the night before, the response was shocking. Instead of accountability, the clinic attempted to shift blame, claiming that “stress from an ear infection” caused the cancer to progress—rather than acknowledging the failure to diagnose a serious, life-ending condition. This experience was unprofessional, negligent, and devastating. If you love your animal and expect thorough care—not excuses after the fact—I strongly urge you to think twice before trusting this clinic with your pet’s life.

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Faith Grimandovia Google

3 months ago

Ann Road Animal Hospital has been an excellent source of animal care for our family. I have always been able to get my Yorkies into see a Vet in a timely manner. The front desk, technicians and Vets have shown not only the best care for the animals but also their human family. Highly recommend this office.

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Monica H. Garciavia Google

7 months ago

I Can't Say Enough About this Amazing Hospital! Everyone is Very Kind & Doctor Reed is Such an Angel! Thanks to Her & The Amazing Staff They Helped Save Our Baby Bella's Life! And We Are Forever Grateful! I Highly Recommend this Hospital! 🙏💜🌹

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Barbara Carlislevia Google

10 months ago

Firstly, I don't know what classifies as an animal hospital, but that would make me tend to believe that they are there for 24 hour care. This is not the case. When they close in the evening, there are no vets on the premises, only technicians. If there's an emergency in the middle of the night, the vet 'on call' would get contacted, with no assurance that they'll come or when they will be there. This causes critical moments for care to not be given. Limited care from the techician, but not full on care immediately. I lost two of my precious dogs in a matter of just a couple of months, and coincidentally, even though I've seen many vets come and go from there, it was the same vet that handled both cases. They went in the morning with some breathing difficulties, and in less than 24 hours (way less than that) were dead. I had prepaid 50 - 100% on their care before they were even admitted. I was told that I would be given a partial refund since the fees I paid where astronomical for the small amount of care they got. I went rounds with them for over a week where they tried to tell me that the money that they owed me, was a portion that I still needed to pay. I had also paid for my dogs cremation, and was worried they wouldn't handle that until the bill was finally settled. I asked where my dog was... no idea. I had to call the crematorium myself, and I picked her remains up there. They normally drop the remains back to the vet to be picked up, but I forbid them to do so. I cant begin to tell anyone how incredibly devastating this has been. I won't return there ever again.