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Appliance Repair San Francisco or Appliances Giants
Expert appliance repair with a commitment to quality service in San Francisco.
2.6(5 reviews)
Business
$$
Expert appliance repair with a commitment to quality service in San Francisco.
Appliance Repair San Francisco, also known as Appliances Giants, is a trusted local business specializing in professional appliance repair services. Located at 95 3rd St 2nd Floor, San Francisco, CA, we serve residential and commercial clients with expertise in diagnosing and fixing a wide range of appliances, from dishwashers to ranges. Our team aims to provide efficient, reliable repairs to get your appliances running like new. With a focus on customer satisfaction and timely service, we handle everything from same-day appointments to complex repairs, ensuring your home or property stays functional. While experiences vary, we strive to deliver quality workmanship and clear communication.
No photos available
Professional troubleshooting and repair for various appliances including dishwashers, ranges, and more.
Quick scheduling options for urgent appliance issues to minimize downtime.
Expert replacement of faulty parts with quality components to restore appliance functionality.
Ongoing support and preventive maintenance to extend the life of your appliances.
Specialized services for businesses and multi-property management with tailored solutions.
This company seemed great to work with at first since they worked with our maintenance software Property Meld. As time went along the work ethic of their employees declined. Missed appointments, declining phone calls, not keep track of tenants that needed to be scheduled versus work that was approved and needed to be completed. I have been trying to work with their office for the past two weeks to get things streamlined since we have frustrated tenants that have appliances that are not functioning. Would not recommend if you are juggling multiple properties.
Customer service was incredibly bad. I set up an initial appointment to look at a burner on my Viking range. They gave me a same day appointment and then called back to cancel that and change to next day. Next day they texted to say the appointment changed again. After about 5 changes I complained and they assured me the next appointment would be it. I got a call from a technician and he said he was on his way the day before the set appointment. I was surprised but said ok. After an hour I called to ask eta. The rep said they cancelled him because my appointment was to be the next day. I said no one bothered to tell me that, they apologized. So finally the next day the tech comes to look at my range. He spent more time playing with my dog than looking at my range. He used foul language (the f word) when discussing my range problem. He said the screws were stripped but then was able to easily remove them. Everything about this visit and the inability to make a simple appointment was unprofessional. I decided it was best not to do business with this company and forego my initial service fee. What a fiasco!
I called them up because my Bosch dishwasher had an error code. The technician they sent was named Jacob. He was very aggressive and rude from the minute He started pounding on my door and ringing my doorbell to when he walked in and yanked the dish rack out and put it on my table. He was impatient when explaining what the problem was, and the cost was almost the cost of the dishwasher to replace a sensor. When I asked him how he knew it was the sensor he rudely answered. I’ve been doing this for 30 years. Needless to say, I opted not to go with this company and have him fix it. I would absolutely never recommend anyone call them. They still charged 99$ for a service call.
So technician Oleksandr showed up to my home. Very polite and professional about his work ethic. He troubleshooted our wine appliance and made the necessary repairs without having to order parts as it didn’t need it. Made it operate like new again.
We recently had an issue with our Bosch dishwasher, which started acting up about four years after purchase. Thankfully, we had purchased the Appliance Service Plan from Bosch, so we were covered. Upon contacting Bosch directly, we were informed it would take around 20 days for a technician to come out and review the issue. However, Bosch gave us the option to call a certified third-party repair service instead, which led us to Appliances Giants/Appliance Repair in San Francisco. From the very beginning, the experience with Appliances Giants/Appliance Repair was smooth and professional. Igor, the technician, was punctual and thorough. He arrived on time, conducted a detailed inspection, and quickly diagnosed the problem. He recommended replacing certain parts to resolve the issue. I worked with Bosch to inform them of his findings. Once Bosch approved the parts replacement, Appliances Giants/Appliance Repair took over seamlessly. They promptly ordered the necessary parts and kept us informed every step of the way. When the parts arrived, they scheduled a follow-up appointment without delay, and Igor came back to complete the repair. The entire process--from diagnosing the issue to completing the repair--was handled with professionalism and efficiency. Igor's expertise and attention to detail made a potentially frustrating situation much easier to deal with. If you're looking for a reliable and professional appliance repair service,Appliances Giants/Appliance Repair is a fantastic choice. They not only delivered excellent service but also managed to do so in a timely manner, despite the initial delay from Bosch. Highly recommend them for any appliance repair needs!
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